Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Medford, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
377 reviews
5 stars
328
4 stars
17
3 stars
6
2 stars1
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, with specific mentions of employees like Sarah, Tosha, and Gavin.
Mixed Experiences
While many reviews highlighted positive interactions, several customers reported issues with billing, trade-ins, and communication, leading to frustration.
Store Environment
Customers appreciated the store's atmosphere, noting it was clean and had a good vibe, contributing to a pleasant shopping experience.
Problem Resolution
Some customers experienced challenges with their accounts or orders, but there were instances where staff went above and beyond to resolve issues.
- PGPeter GonzalezDec 15, 20251.0Come here at your own risk. It's a scam, third party retailer. Charges a bunch of "fees" trying to up sell you over priced cases. When they mess up there's no solution and no one held responsible because they aren't actually Verizon. At least the Verizon corporate fixed the problem these guys started.
- BCBrett ColeOct 20, 20255.0Tosha was so much help. She listened to what I wanted and set me up with exactly that.
- TWTywanda WhiteheadOct 13, 20255.0Manuel was excellent snd he helped me with everything! Very professional and knew how to help me!
- HHHailey HopkinsOct 10, 20255.0Very helpful and kind
- LMLisandro Melchor-rodriguezSep 21, 20255.0Staff was amazing they knew how to help me I love Verizon
Frequently Asked Questions About Verizon
What products and services does Verizon in Medford offer?
Verizon in Medford offers wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, device protection, and services like new lines, upgrades, new devices, and accessories.
Where is the Verizon store located in Medford and how can I contact them?
The Verizon store is located at 1600 N Riverside Ave, Ste 2085, Medford, OR 97501. You can contact them by phone at +1 541-292-5941 or email info@victra.com.
What are the operating hours of the Verizon store in Medford?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I pick up my order in-store at Verizon Medford?
Yes, this location offers in-store pickup services for your convenience.
What brands are available at Verizon Medford?
You can find products from Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, PureGear, and more.
What payment options does Verizon Medford accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa for your payments.
Does Verizon Medford offer free Wi-Fi and accept mobile payments?
Yes, they provide free Wi-Fi and accept mobile NFC payments including Apple Pay, Android Pay, and Samsung Pay.
What nearby restaurants can I visit before or after shopping at Verizon Medford?
You can try Indian Cafe Gyro and Burgers, The Chicken Shanty, Sansei (Japanese restaurant), Sweet Satisfaction (bubble tea and ice cream), Subway, Chinese Gourmet Express, or Muchas Gracias Mexican Food nearby.
Are there shopping centers close to Verizon Medford for additional shopping options?
Yes, the Medford Mall and Rogue Valley Mall are nearby, offering numerous clothing and retail stores for a complete shopping experience.
What are some nearby stores for fashion and accessories close to Verizon Medford?
Nearby you can find PacSun for men's clothing, Sephora for beauty supplies, Journeys and Buckle for shoes and fashion, and Victoria's Secret for women's clothing.