Business Details
About
Cell Phone Store
TCC Medford, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1315 Center Drive.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
642 reviews
5 stars
574
4 stars
12
3 stars7
2 stars2
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple customers praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to help.
Staff Knowledge
Many reviews noted the staff's expertise and ability to explain technical details clearly, making the purchasing process easier for customers.
Problem Resolution
Several customers shared positive experiences regarding how staff effectively resolved issues, including billing problems and phone transfers.
Friendly Atmosphere
Customers frequently mentioned the friendly and welcoming demeanor of the staff, contributing to a pleasant shopping experience.
Efficiency
Reviews indicated that many staff members were quick and efficient in handling transactions and setting up new devices.
- JMJean Moore3 days ago5.0Jeff is great, transparent and real. Ask for this guy
- TLTeresa Lopez4 days ago5.0Andrew helped me with my new phone and helped me set everything up. Very helpful, nice, and competent.
- SBScott Becker6 days ago5.0David has gone above and beyond in helping my 95 year old dad replace his phone and setting it up. He even went to another store to pick up the phone for us He really is the best and we're so grateful, thank you David
- KRKatie RauNov 13, 20255.0Simon was awesome! Explained everything while dealing with multiple customers and made sure everyone was taken care of. Excellent customer service. I'm already happier with this service than I was with my last provider. (:
- FMFaith MorseOct 24, 20255.0Had a difficult problem come up and we had to go to the store to get it fixed. David stayed late to help us get it sorted. Fantastic customer service, especially with a sticky issue.
Frequently Asked Questions About Verizon
What products and services does Verizon at 1315 Center Drive offer?
Verizon at 1315 Center Drive offers smartphones, tablets, wireless devices, Verizon home internet, accessories, and services including new lines, upgrades, prepaid plans, device activation, and business accounts.
What are the store hours for Verizon at 1315 Center Drive in Medford, OR?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at 1315 Center Drive offer in-store and curbside pickup options?
Yes, Verizon provides both in-store pickup and curbside pickup services for customers.
How can I schedule an appointment at Verizon in Medford?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Which brands of devices can I find at Verizon on Center Drive?
The store carries devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Does Verizon at this location support 5G service?
Yes, Verizon offers the latest devices with 5G network coverage at this location.
Is there a nearby bakery or cafe where I can grab a coffee before or after visiting Verizon?
Yes, Artisan Bakery Cafe is near Verizon and offers bakery goods and coffee, perfect for a visit before or after your appointment.
Are there dining options close to Verizon at 1315 Center Drive?
Nearby dining options include Rooted, a vegetarian restaurant and salad bar, Pizza Hut for pizza and chicken, and Taco Bell for fast Mexican food.
Where can I find transportation or assistance centers near Verizon in Medford?
The Visitor's Information Center is nearby, providing travel services and local information which may assist customers visiting Verizon.
Does the Verizon store at 1315 Center Drive support financing and protection plans for devices?
Yes, the store offers device financing, Total Mobile Protection, Verizon Protect, and wet phone recovery services.