Business Details
About
Cell Phone StoreTCC
TCC Medford, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1315 Center Drive.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
650 reviews
5 stars
582
4 stars
12
3 stars7
2 stars2
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, knowledge, and patience during the phone purchasing and upgrading process.
Staff Performance
Specific employees like Simon, David, Federico, and Jeff received numerous commendations for going above and beyond to assist customers.
Overall Experience
Many reviews highlighted a positive overall experience, with customers expressing satisfaction with the service and recommending the store.
Technical Assistance
Customers appreciated the staff's ability to resolve technical issues and assist with phone setups and transfers.
- DODiane o2 days ago5.0Joshua was an excellent employee! He was helpful, knowledgeable and patient. Would recommend to anyone.
- APArlene PSOMASJan 2, 20265.0Hands down Jeff is a friendly and helpful. Thank you for all you have done .
- KHKerstin HarmanJan 2, 20265.0worked with Josh and and Jeff and they went above and beyond at getting me a new phone, great service
- DMDwight MitchellDec 27, 20255.0Had a great experience with Simon. Got away from t mobile and got a new phone for my wife for a lot less.
- HSHenry SmithDec 18, 20255.0I worked with Josh and he did a outstanding job delivering on everything we needed and even more thank you Josh, I’m a happy Verizon customer for 13 years
Frequently Asked Questions About Verizon
What products and services does Verizon at 1315 Center Drive offer?
Verizon at 1315 Center Drive offers smartphones, tablets, wireless devices, Verizon home internet, accessories, and services including new lines, upgrades, prepaid plans, device activation, and business accounts.
What are the store hours for Verizon at 1315 Center Drive in Medford, OR?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at 1315 Center Drive offer in-store and curbside pickup options?
Yes, Verizon provides both in-store pickup and curbside pickup services for customers.
How can I schedule an appointment at Verizon in Medford?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Which brands of devices can I find at Verizon on Center Drive?
The store carries devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Does Verizon at this location support 5G service?
Yes, Verizon offers the latest devices with 5G network coverage at this location.
Is there a nearby bakery or cafe where I can grab a coffee before or after visiting Verizon?
Yes, Artisan Bakery Cafe is near Verizon and offers bakery goods and coffee, perfect for a visit before or after your appointment.
Are there dining options close to Verizon at 1315 Center Drive?
Nearby dining options include Rooted, a vegetarian restaurant and salad bar, Pizza Hut for pizza and chicken, and Taco Bell for fast Mexican food.
Where can I find transportation or assistance centers near Verizon in Medford?
The Visitor's Information Center is nearby, providing travel services and local information which may assist customers visiting Verizon.
Does the Verizon store at 1315 Center Drive support financing and protection plans for devices?
Yes, the store offers device financing, Total Mobile Protection, Verizon Protect, and wet phone recovery services.