Business Details
About
Cell Phone StoreTCC
TCC Medford, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1779 N Riverside Drive.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
773 reviews
5 stars
710
4 stars
12
3 stars7
2 stars10
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Jeff, Simon, and Federico.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers appreciating the fast resolution of their issues.
Trust Issues
A few reviews raised serious concerns about account security and fraud, indicating a significant trust issue with the store.
Overall Experience
Most customers reported positive experiences, often expressing satisfaction with their visits and willingness to return.
- ALAdam Lohman1 day ago5.0Joshua did a great job helping us out. We had some initial confusion about which store the phones were ordered to, but Joshua did a great job of getting this sorted and helping us set up our phones.
- MBMc Donald Learning Center Burtner5 days ago5.0Josh is great. Took the time to teach me what I needed.
- KAKathy AllenDec 27, 20255.0Andrew did a great job in helping reset our work phone and update our manager status on the phone. I appreciate the quick and professional service.
- SZShelly ZeiseDec 23, 20255.0David is an exceptional employee.He was kind, polite and very knowledgeable. He helped me in less than a half hour with 4 different issues.Usually, I hate technology problems. His professionalism , friendliness and expertise deserve a 5 star! Will come back!Thanks Verizon/TCC.
- BVBlayke ValentineDec 20, 20255.0Federico was amazing and super helpful! He made our process super quick and easy as well as enjoyable! Would 10/10 recommend coming to this location for your new phones
Frequently Asked Questions About Verizon
What products and services does Verizon at 1779 N Riverside Drive offer?
Verizon offers smartphones, tablets, Verizon home internet, accessories, device activation, device financing, prepaid plans, business accounts, and more with Verizon 5G coverage.
What are the store hours for Verizon in Medford?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my Verizon order in-store or curbside?
Yes, Verizon offers both in-store and curbside pickup services for customer convenience.
Does Verizon offer phone repair services at this location?
Yes, Verizon provides mobile phone repair services as part of its offerings.
How can I schedule an appointment or service at Verizon?
You can schedule an appointment online via their reservation page at https://www.tccrocks.com/appointments/.
What brands of smartphones and devices does Verizon carry at this location?
Verizon carries Apple, Samsung, Motorola, LG, HTC, and Google devices among others.
What is Verizon's community impact in Medford?
Proceeds from every purchase at Verizon go directly toward doing good in the local Medford community.
Which nearby coffee shop can I visit before or after shopping at Verizon?
Dutch Bros Coffee is a nearby coffee shop perfect for grabbing a drink near Verizon at 1779 N Riverside Drive.
Are there nearby restaurants where I can eat before or after visiting Verizon?
Yes, Killer Burger Medford, Chipotle Mexican Grill, and Chick-fil-A are nearby restaurants where you can enjoy a meal before or after your visit.
What other mobile phone stores are close to Verizon at 1779 N Riverside Drive?
Nearby mobile phone stores include TCC, Verizon Authorized Retailer nearby, and T-Mobile, which provide additional options for phone and wireless service needs.