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Brand Certified

Verizon

4.8
(787 reviews)

Business Details

(541) 772-0939

About

Cell Phone StoreTCC
TCC Medford, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1779 N Riverside Drive.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
1779 N Riverside Drive, Medford, OR
97501, United States

Hours

Reviews

4.8
787 reviews
5 stars
723
4 stars
12
3 stars
7
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting employees like Jeff, Federico, and Simon.

Sales Experience

Several reviews noted positive experiences during phone purchases and upgrades, with staff providing clear explanations and assistance.

Post-Sale Support

Some customers expressed frustration with post-sale support, citing issues with returns and account management.

Fraud Concerns

A serious concern was raised regarding account security and potential fraud, leading to a loss of trust in the store.
  • ML
    Michael Liard
    1 day ago
    5.0
    The staff here is personable and pleasant. All smiles and very helpful. Thank you.
  • AC
    alexis cisneros
    1 day ago
    5.0
    We took our phones in to Andrew for an upgrade- he was more than helpful and accommodated with all of our needs. He’s definitely the one to talk to! Great customer service and even better with his dinosaur facts!😅 My son hardly ever runs into someone that knows as much about dinosaurs as he does and he was so happy he got to talk with the “cool guy” about dinosaurs at Verizon. If you ever need to go into the Verizon store, go see Andrew at the Riverside location in Medford!👍🏽🦖
  • JD
    John D
    2 days ago
    1.0
    Don't buy a phone here,. After the sale they don't know you, they're mailbox is full and they will not answer their phone. They claim you can return a new phone but if you try, within their stated window they have an excuse that they can't. Horrible business. Complete scam.
  • RB
    Robert Bigelow
    Feb 19, 2026
    5.0
    Jeff is amazing. I had a issue that I've had many locations try to help me with and nobody was able to get it fixed. Jeff was able to get everything figured out and working for me. Best person to work with.
  • RG
    Rogue Gallery
    Feb 18, 2026
    5.0
    Madison was great! She was very helpful and I’m thankful to have had her be the one to help me.

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Certified February 22, 2026Yext Knowledge Graph
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