Geek Squad

3.0
51 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2370 Poplar Dr, Medford, OR
97504, United States

Hours

Reviews

3.0
51 reviews
5 stars
24
4 stars
1
3 stars
0
2 stars
1
1 star
25
  • HH
    Hailey Hanson
    Dec 20, 2025
    1.0
    I was told that it would take 2-3 hours to fix the broken camera lense on my phone and to make an appointment. I made the appointment for a certain time and that was when I arrived. Then when they called me up they said it would be 6 hours , which was not told to me when I walked in there the day before. The guy at the front argued with me and said it’s first come first serve, which makes no sense and is ridiculous. What’s the point of making an appointment if it’s first come first serve????
  • ST
    Sandi Thompson
    Sep 15, 2023
    1.0
    I wish I had read the reviews before I bought into their geek squad program $180-ish and had paid $85 to be told that they couldn’t find the parts to repair my HP. Highly do not recommend and highly disappointed.
  • BO
    Betty O'Brien
    Mar 6, 2022
    5.0
    Phaedra was extremely helpful and friendly. Was very nice working with her. Have appointments to get my problem fixed at home. Thank you Phaedra for your help, I am confident that the Geek Squad member will be able to help.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Medford provide?

Geek Squad offers tech repair, setup, and support services. You can schedule service in store or online.

Where is Geek Squad located in Medford, OR?

Geek Squad is located at 2370 Poplar Dr, Medford, OR 97504.