Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,270 reviews
5 stars
1,674
4 stars
788
3 stars
368
2 stars
134
1 star
306
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude service and long wait times.
Product Availability
Several customers expressed frustration over stock issues, particularly with specific items being unavailable or incorrect orders being fulfilled.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers noted a lack of employee engagement.
Technical Support
Experiences with Geek Squad and technical support were varied, with some customers satisfied with the service while others faced issues with repairs and support.
- TTTR T5 days ago1.0Absolutely positively useless when it comes to Apple service. Might add that Apple - primarily - is the problem. However , BB does not help itself aligning with the corporate monger and socially irresponsible entity that Apple is. Nevertheless - corporate greed on part of BB is enough. Why, why do they just not tell us up front that they cannot repair and that Apple will simply dispose of and sell a new used device. Despicable.
- SKsharon keffer6 days ago3.0Super over priced and refused to price match. Customer service was luke warm. 1 lady at the door was super nice and helpful, but 2 men , we're not very nice and treated me like I was dumb. There is no mart cart for the disabled. I had to return what I bought and that did go smoothly.
- AAAndria AlgisJan 2, 20265.0I wanted to take a moment to shout out Miguel on the GeekSquad side. I cracked my phone screen protector (Zagg), and under Best Buy they offer a lifetime replacement warranty when it’s bought under an account. Had to spend a little time waiting for someone to help me, but the gentleman at the front pointed me to Miguel who was eager and ready to help. We had conversation about our jobs and what we do, and it wasn’t an awkward slow process. He put the screen on perfectly, no bubbles or misaligned edges. Really truly a nice genuine guy. Thank you Miguel for your help!
- RDRobert DorshimerDec 14, 20251.0Bought a laptop on black Friday, it was defective so I went to exchange it. The clerk did a return instead of an exchange, they couldn't undo it. They sold me the same laptop back for $500 more and told me to call the 800 number to get the price matched. Turns out that's not even possible. The 800 number told me to go back to the store (they already told me they couldn't match the discount because it was below cost, the system wouldn't even let them). I tried calling the store... The direct store number goes to the same call center as the 800 number. I'll be returning the new laptop and never shopping best buy again. Oh ... And the call center is in India, it took three tries to even get a person who understood what happened and what I was asking for before I was told it wasn't possible.
- CWCharles WhittenDec 14, 20251.0Horrible customer service sat for about 40 minutes and still Dident get any help, employees just standing around talking . Do not recommend going here.employees were also extremely rude. I’ve spent thousands of dollars here and now I won’t be going ever again I’ll take my business elsewhere.
Frequently Asked Questions About Best Buy
What are the regular operating hours for Best Buy in Medford, OR?
Best Buy in Medford is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.
Does Best Buy Medford offer curbside pickup services?
Best Buy Medford offers curbsides pickup services for convenient shopping.
Can I get expert technical support and repairs at Best Buy Medford?
Yes, Best Buy Medford provides Geek Squad support and repair services for your electronics.
What kinds of products can I find at Best Buy in Medford?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy Medford.
Is there an option for in-store pickup when I shop at Best Buy Medford?
Yes, Best Buy Medford offers in-store pickup options for your purchases.
What payment methods are accepted at Best Buy Medford?
Best Buy Medford accepts payments by check and debit card; it does not require cash only.
Where is Best Buy Medford located?
Best Buy Medford is located at 2370 Poplar Dr, Medford, OR 97504.
What nearby dining options can I visit before or after shopping at Best Buy Medford?
You can enjoy nearby restaurants like New Tin Tin Buffet for Asian cuisine, Round Table Pizza for pizza buffets, or Abby’s Legendary Pizza for American-style pizzas.
Are there any nearby financial services to Best Buy Medford?
Yes, nearby you will find The Exchange Network and Coin Cloud Bitcoin ATM for ATM services, as well as Umpqua Bank and ACE Cash Express.
What nearby stores could complement my visit to Best Buy Medford for home and lifestyle needs?
Nearby stores include Sherwin-Williams for hardware and building supplies, Craft Warehouse for arts and crafts, and Runway Fashion Exchange for thrift and clothing items.