Location.com logo
Best Buy Logo
Brand Certified

Best Buy

4.0
(3285 reviews)

Business Details

2370 Poplar Dr, Medford, OR
97504, United States
(541) 732-2839

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2370 Poplar Dr, Medford, OR
97504, United States

Hours

Reviews

4.0
3,285 reviews
5 stars
1,684
4 stars
790
3 stars
368
2 stars
134
1 star
309

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, many reported rude or unhelpful interactions.

Product Availability

Customers expressed frustration over stock issues and the inability to find specific items, despite a good selection overall.

Geek Squad Experience

Experiences with Geek Squad varied widely, with some praising quick and effective service, while others reported long wait times and unsatisfactory repairs.

Store Environment

The store was generally described as clean and well-organized, but some customers noted a lack of staff engagement.
  • BC
    Ben Collins
    Feb 16, 2026
    5.0
    I was recently in to buy some hard drives for my business. Cole, the associate was immediately helpful. She came to the case with the key, was patient as I looked at my options, and offered some insight on the deals. At check out, Cole informed me that my membership needed an update, and took care of it right away.
  • JY
    Jeremy Yost
    Feb 13, 2026
    5.0
    Outstanding customer service here. Ben was so helpful and personable.
  • SS
    Shyanne
    Feb 7, 2026
    1.0
    Walked into Best Buy ready to spend money on a soundbar. Walked out realizing JB had absolutely no interest in helping anyone do that. He wouldn’t put his phone down, wouldn’t move from the exact spot he was standing in, didn’t ask a single question about our needs, and never once offered to show us any options. The effort level was so low it was almost impressive. If this is the standard for customer service, I’m surprised anyone gets helped at all. We’ll happily be taking our business somewhere employees actually engage with customers.
  • RJ
    Raj Joshi
    Feb 2, 2026
    5.0
    I want to thank Amanda for a great customer service she provided. She is knowledgeable and answered every question I had regarding appliances. Thank you Amanda.
  • JL
    Jennifer Lin
    Feb 1, 2026
    5.0
    Very kind and helpful technicians. My iPad had some problems and they offered me good advices on how to fix my iPad. Also, their website is trustworthy. I bought an electric bike from their website. The bike worked really well.

Frequently Asked Questions About Best Buy

What are the regular operating hours for Best Buy in Medford, OR?

Best Buy in Medford is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.

Does Best Buy Medford offer curbside pickup services?

Best Buy Medford offers curbsides pickup services for convenient shopping.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: