Best Buy

Reviews

• TO

  Tom Ogle

  2 days ago
  1.0
  I wanted to talk to a salesman in the appliance department, one that is in the Medford Oregon store. With all the AI BS. No one could transfer to a real person working at the store I requested. THE WORST CUSTOMER SERVICE EVER IN MY 62 YEARS OF BEING ALIVE.
• TT

  twitbeak

  Apr 3, 2026
  5.0
  The sales staff are always helpful and really try their best to make my shopping experience a pleasant one.
• AH

  Angel Hansen

  Mar 27, 2026
  1.0
  ZERO STARS. I opened up their advertised credit card and purchased a new gaming PC. I chose the option of 20% back in rewards certificates with the plan to apply them towards a laptop for myself. After months of calls I was finally told that I’m out of luck because my original BB account was deactivated due to age and no activity. NO WHERE when I made the purchase did my account seem inactive, especially for the fact that it let me make the purchase. They refused to rectify the situation and told me “it’s your fault for purchasing on an old account” and “ there’s nothing you can do no one you can talk to that will tell you any different.” I call BS and will keep raising awareness of this scam. I was promised something when I went in to contract with them for opening a line of credit and placing a $1000 order. I expect them to hold up their side of the contract. Going to BBB next.
• MM

  Melinda Murphey

  Mar 18, 2026
  5.0
  Tyler was very helpful in finding a good set of headphones in my proce range. He helped me find them quickly and I love that he used his experience to help me with my decision.
• DD

  Dante Dummer

  Mar 17, 2026
  4.0
  Very very long wait at geek whatever, for myself as walk-in and even the appointments. Otherwise very kind staff, they were thoughtful and engaged.

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