Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Mcminnville, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
256 reviews
5 stars
219
4 stars
13
3 stars
8
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, with many customers praising their patience and willingness to assist.
Staff Performance
Specific employees, such as Josh, Daniel, and Israel, received numerous commendations for their exceptional service and expertise.
Store Management
Some reviews highlighted issues with management behavior, particularly regarding professionalism and employee treatment, which negatively impacted customer experiences.
Service Efficiency
While many customers appreciated the thoroughness of service, some noted concerns about wait times and staffing levels during busy periods.
Mixed Experiences
Despite many positive reviews, there were also negative experiences reported, particularly regarding service quality and product availability.
- JMJudy matosich3 days ago5.0Amazing guy Joe help me with my photos and videos fo recover
- JGJanet GregstonJan 5, 20265.0I highly recommend this Verizon store. Daniel especially has helped me on three different occasions but the other workers were also very helpful. Don’t sign up over the phone! Go into the store and see Daniel or one of the other very capable employees there.
- JAJudy AdamsDec 29, 20255.0They help me with my phone and I'm super happy 😄 Joe helped me he is the manager and he understands what is helping the elderly thank you
- ECElli CapaDec 28, 20255.0Staff is super helpful and friendly! Would recommend coming to this location
- FRFamily Franco rojasDec 24, 20255.0I recently visited the Verizon store in McMinnville, and I have to say, the service was exceptional! From the moment I walked in, the staff was incredibly friendly and welcoming. They really went above and beyond to help me with all my needs, whether it was picking out a new phone, setting up my device, or answering all my questions about plans and features. What stood out the most was how patient and knowledgeable the team was. They took the time to explain everything clearly and made sure I understood all my options. No question felt too small or silly—they were more than happy to assist and made the whole process super easy. Whether you're a new customer or just need help with your current account, I can confidently say this is the place to go. The staff truly cares about helping everyone, no matter what you're looking for. Highly recommend this store to anyone in McMinnville! Daniel and Joe are the guys to go in this location
Frequently Asked Questions About Verizon
What is Victra and what services does it offer?
Victra is a Verizon Authorized Retailer in Mcminnville, OR, offering a full range of wireless devices such as phones, tablets, smartwatches, accessories, and device protection. They provide services including new lines, upgrades, and device purchases with knowledgeable staff.
What brands of wireless devices and accessories does Victra carry?
Victra carries major brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands like Casemate, Otterbox, PureGear, and more.
What are the store hours for Victra in Mcminnville, OR?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Does Victra offer in-store pickup for online orders?
Yes, Victra provides in-store pickup services for customers who place orders.
What payment options are accepted at Victra?
Victra accepts various payment methods including American Express, Discover, Mastercard, Visa, Apple Pay, Samsung Pay, Android Pay, cash, and debit cards.
Is Victra accessible to customers who speak languages other than English?
Yes, Victra supports both English and Spanish languages for customer service.
What nearby dining options are available around Victra in Mcminnville?
Customers can enjoy nearby restaurants such as Chipotle Mexican Grill, Mazatlan Mexican Restaurant, Arby's, KFC, Subway, and Jack in the Box before or after visiting Victra.
Are there other mobile phone stores near Victra?
Yes, nearby mobile phone stores include Cricket Wireless Authorized Retailer, T-Mobile, and GoWireless Verizon Premium Retailer, offering additional options for wireless services and accessories.
Can customers rent vehicles near Victra if they need transportation?
Enterprise Rent-A-Car is located nearby, providing car and truck rental services for customer convenience.
Does Victra provide any eco-friendly services?
Yes, Victra offers electronics recycling services as part of their commitment to sustainability.