Business Details
3380 Washburn Way, Klamath Falls, OR
97603, United States
Certified by Verizon • Feb 22, 2026
(541) 850-8599
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Klamath Falls, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
247 reviews
5 stars
200
4 stars
17
3 stars
4
2 stars
4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and courteous, with specific mentions of employees like Ryan, Tonia, and Von.
Mixed Experiences
While some customers had excellent service, others reported issues with billing, miscommunication, and unprofessional behavior from certain staff members.
Store Management
Several reviews highlighted concerns about the management style and customer handling, with some customers feeling ignored or poorly treated.
Technical Assistance
Customers appreciated the staff's ability to assist with technical issues and phone setups, although there were instances of delays and complications.
- KMKayla McAuliffeFeb 6, 20265.0Nick helped me get a new phone today, the fastest process I’ve ever experienced getting a new phone! Thank you again Nick!
- LFLinda Anne FairbanksFeb 2, 20265.0Hugo was most helpful, courteous, respectful in helping me upgrade my phone.
- JJJayJan 28, 20261.0I went into this Verizon store after purchasing a new iPhone 17 to have them help me activate my phone after already paying the activation fee. Then these people decide they wanna charge me for a second activation fee, which was even more expensive than the first one in order to get my phone to work. Are you kidding me? Stay far away people this place sucks
- DGDan D Driiller, GilsonJan 6, 20265.0Tonia in Klamath Falls Oregon at the Verizon store on Washburn Way did an excellent job ...I had a rather difficult transaction from att to Verizon...her performance and patience was very good
- SWSusan WintringhamJan 5, 20265.0Excellent!
Frequently Asked Questions About Verizon
What types of products does Victra offer at the Verizon store in Klamath Falls?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Victra — Verizon Authorized Retailer in Klamath Falls?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Victra in Klamath Falls provide in-store pickup services?
Yes, Victra offers in-store pickup for orders.
What payment methods are accepted at Victra — Verizon Authorized Retailer?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I get assistance with new lines or device upgrades at this Verizon retailer?
Yes, Victra offers services including new lines, upgrades, new devices, and accessories.
What brands are available at the Victra Verizon store in Klamath Falls?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.
Does Victra offer device recycling services?
Yes, Victra provides electronics recycling services.
What nearby places can I visit around the Victra Verizon store in Klamath Falls?
Nearby you can visit Jalapenos Taco Shop for Mexican food, Mountain Mike's Pizza for American-style dishes, and Momiji Klamath Falls for sushi and bar experience.
Are there convenient dining options close to Victra for grabbing a quick meal?
Yes, options include Jalapenos Taco Shop for fast Mexican cuisine, Del Taco also serving Mexican fast food, and Subway for sandwiches.
Which mobile phone stores are located near the Victra Verizon store in Klamath Falls?
Nearby mobile phone stores include Verizon Authorized Retailer – GoWireless, GoWireless Verizon Premium Retailer, AT&T Store, and U.S. Cellular.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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