Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Klamath Falls, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
243 reviews
5 stars
196
4 stars
18
3 stars
4
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and eager to help, with specific mentions of employees like Ryan, Tonia, and AJ.
Mixed Experiences
While many reviews highlighted excellent service, there were also significant complaints about miscommunication, billing issues, and unprofessional behavior from some staff.
Staff Knowledge
Several customers noted the staff's expertise and ability to resolve issues efficiently, particularly in helping with phone setups and account management.
Store Management
There were reports of poor management practices, including a lack of support for staff and negative interactions with customers, which affected overall service quality.
- DGDan D Driiller, Gilson6 days ago5.0Tonia in Klamath Falls Oregon at the Verizon store on Washburn Way did an excellent job ...I had a rather difficult transaction from att to Verizon...her performance and patience was very good
- SWSusan WintringhamJan 5, 20265.0Excellent!
- GKGuy KasperNov 23, 20255.0I got excellent service, very friendly, knowledgeable, and eager to help staff. I would highly recommend this place
- MMMargie McCoyNov 5, 20255.0Zaverie Benjamine is awesome. She is absolutely on her game with knowledge and courtesy. From now on I'm going in that store for everything I need.
- KKKim KingOct 29, 20255.0The team at this location is wonderful (I believe it was Ryan who helped us out). Ryan's overall helpfulness and depth of knowledge was exceptional. He got us a great deal on a new phone. He set it up very efficiently and we haven't had any problems since we left the store. I highly recommend the team at this location.
Frequently Asked Questions About Verizon
What types of products does Victra offer at the Verizon store in Klamath Falls?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Victra — Verizon Authorized Retailer in Klamath Falls?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Victra in Klamath Falls provide in-store pickup services?
Yes, Victra offers in-store pickup for orders.
What payment methods are accepted at Victra — Verizon Authorized Retailer?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I get assistance with new lines or device upgrades at this Verizon retailer?
Yes, Victra offers services including new lines, upgrades, new devices, and accessories.
What brands are available at the Victra Verizon store in Klamath Falls?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.
Does Victra offer device recycling services?
Yes, Victra provides electronics recycling services.
What nearby places can I visit around the Victra Verizon store in Klamath Falls?
Nearby you can visit Jalapenos Taco Shop for Mexican food, Mountain Mike's Pizza for American-style dishes, and Momiji Klamath Falls for sushi and bar experience.
Are there convenient dining options close to Victra for grabbing a quick meal?
Yes, options include Jalapenos Taco Shop for fast Mexican cuisine, Del Taco also serving Mexican fast food, and Subway for sandwiches.
Which mobile phone stores are located near the Victra Verizon store in Klamath Falls?
Nearby mobile phone stores include Verizon Authorized Retailer – GoWireless, GoWireless Verizon Premium Retailer, AT&T Store, and U.S. Cellular.