Verizon

4.5
563 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Klamath Falls’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2838 South 6th St, Klamath Falls, OR
97603, United States

Hours

Reviews

4.5
562 reviews
5 stars
429
4 stars
64
3 stars
22
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of employees like Darin, Noah, and Travis.

Efficiency

Many reviews highlighted the quick and efficient service provided by staff, with customers appreciating how fast their issues were resolved.

Problem Solving

Staff were frequently commended for their ability to troubleshoot and resolve complex issues, often going above and beyond to ensure customer satisfaction.

Promotions and Savings

Several customers noted that employees helped them find promotions and lower their bills, enhancing their overall experience.

Mixed Experiences

While many reviews were positive, there were also mentions of negative experiences, particularly regarding long wait times and some instances of poor service.
  • SV
    Shirley Voight
    2 days ago
    5.0
    Amie was wonderful. She worked with three friends and myself, finding roadblocks on our phone, and created a new friends’ text thread. She was helpful, fun, and very informative. Thank you.
  • IS
    I'm Just Sage
    4 days ago
    5.0
    Travis Absolutely fantastic customer service. He went above and beyond for me. Super understanding and overall amazing. Recommend 100%. Very kind and made good personal conversation.
  • PB
    Poncho Bautista
    5 days ago
    5.0
    I’ve been a Verizon user for years and have had nothing but good experiences every time I come in for service. Cody was awesome to work with today and made getting a new phone extremely easy. While waiting for the transfer to complete, we talked about some shared mutual experiences which made for great conversation. Getting a new phone usually is always a weird process, but Cody made it pretty seamless! Thanks a lot!!
  • GW
    Gail Lynne Wong
    Nov 14, 2025
    5.0
    Kayden Keep this guy. He is efficient and and patient. He spent a lot of time helping me. That and I understood him. He enunciates and talks loud enough that I can hear him. I am 77 and have a hard time hearing. Very charismatic also.
  • JS
    Julie Sherfy
    Oct 31, 2025
    5.0
    "I had one of the best customer service experiences I’ve ever had thanks to Armando. From the moment I walked in, he was friendly, knowledgeable, and genuinely cared about helping me find the right solution. He took the time to explain my options clearly, made sure I understood every detail, and went above and beyond to get me the best deal possible. You can tell he’s not just trying to make a sale he’s trying to make sure you leave happy. I left the store feeling confident and taken care of. Highly recommend asking for Armando you won’t be disappointed!"

Frequently Asked Questions About Verizon

Where is the Verizon store located in Klamath Falls?

The Verizon store is located at 2838 South 6th St, Klamath Falls, OR 97603.

What are the operating hours of the Verizon store at 2838 South 6th St?

The store is open from 8:30 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sunday.