Many customers praised the friendly and compassionate staff, particularly highlighting specific veterinarians for their care and professionalism.
Communication Issues
Several reviews mentioned poor communication, including misunderstandings about treatment and billing, leading to frustration among clients.
Pricing Concerns
Customers frequently noted high prices for services, with some feeling that costs were not transparent or justified.
Mixed Experiences
While some clients had positive experiences, others reported dissatisfaction with care quality and service, indicating inconsistency in the overall experience.
P0
phoenix 000033
Aug 14, 2025
5.0
First of all this place smelled very weird. Then I had to stand on a cold table in the middle of the room while everyone stared at me. Then they started to give me a yummy treat and then all of a sudden my butt hurt. I don't know what's going on here, but I don't like it one bit.~Rosie Mae, Kitten.
I however found everyone to be friendly, professional, efficient, and very engaging. We bring all of our pets here and I couldn't imagine going anywhere else. They take great care of our furry family. Dr Hatch is the best.~Rosie's mom.
MF
Michelle Frielink
Jul 31, 2025
5.0
I recently adopted a puppy and decided to go here based on OHS recommendation. Everyone was friendly and very thorough with answering my questions. It was an overrall pleasant first visit. My puppy was obviously scared but they treated her well and offered a treat after getting checked out. We'll be back
WW
Warren
Jan 28, 2025
1.0
Whatever your there for DO NOT GET THEIR CARE CLUB MEMBERSHIP they will trick you to get it knowing that you don’t need it don’t waste your money this place is full of money faces they will use your dog to find ways to get that money out your pocket
AH
Alyssa Hall
Jan 25, 2025
5.0
I had to bring my cat in after being attacked. He unfortunately didn't make it and we had to help him pass. They told us to pull around back and they would get him ready to come home. I had wondered what took them so long to bring him out. About a week later I received paw and nose prints and a card that the staff members all signed, in the mail. I couldn't believe how kind it was of them to take the time to do this. This has been an incredibly hard time for me and I'm super grateful they did this for us.
JR
Jessica Reiter
Feb 8, 2023
5.0
This place was the ONLY place that would take in my cat, who had been attacked by 2 pits and was in seriously critical condition, without me having to pay anything up front. Another vet, I won't name names, took him in, but wouldn't do anything for him NOR give him back until i paid $50! I did end up taking him anyways, but also paid soon afterwards. The situation was just very time sensitive! He ended up passing due to the trauma...:( But I still am very grateful for their effort
Frequently Asked Questions About VCA Keizer Veterinary Hospital
What are the operating hours of VCA Keizer Veterinary Hospital?
VCA Keizer Veterinary Hospital is open Monday to Friday from 7:30 AM to 6:00 PM and closed on Saturdays and Sundays.
Which types of pets does VCA Keizer Veterinary Hospital provide care for?
They provide veterinary services for cats, dogs, pocket pets, and rabbits.
What veterinary services are offered at VCA Keizer Veterinary Hospital?
Services include acupuncture, dental care, diabetes care, diagnostics, surgery, immunizations, microchipping, spay and neuter, vaccinations, and many more specialized treatments.
Is VCA Keizer Veterinary Hospital accredited by any associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Does VCA Keizer Veterinary Hospital accept credit card payments?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is VCA Keizer Veterinary Hospital located?
The hospital is located at 4815 River Road North, Keizer, OR 97303, USA.
Is the VCA Keizer Veterinary Hospital wheelchair accessible?
Yes, they have a wheelchair accessible entrance.
Are there any coffee shops nearby where I can relax before or after my visit to the hospital?
Yes, Aviation Coffee Co is a nearby coffee shop where you can enjoy coffee or a meal before or after your visit.
If I need health services for myself, are there any nearby medical facilities close to VCA Keizer Veterinary Hospital?
Yes, Kaiser Integrated Health and Centro Chiropractic Clinic are nearby medical facilities you can visit for personal health services.
Are there dining options close to VCA Keizer Veterinary Hospital for grabbing a meal?
Yes, nearby restaurants include John's Chinese Restaurant, The Pour House Saloon, Mommy & Maddi's, Papa John's Pizza, and McDonald's for a variety of dining choices.