VCA Keizer Veterinary Hospital

Reviews

• SH

  Shawna H

  Feb 26, 2025
  5.0
  A few weeks ago, I had to make the very difficult decision to put my 14 year-old lab down after she declined very quickly over just a few days. The VCA urgent care in Keizer got us in right away, and were so kind and compassionate from the second I walked in the door, to when I left without my sweet puppy. I am so grateful for the veterinarians and staff at VCA in Salem and Keizer for taking such good care of my dog, and for being so gentle and caring through the heartbreaking process. They took amazing care of her through her senior years, and treated her and I with respect and empathy on the day we needed it the most.
• AH

  Alyssa Hall

  Jan 25, 2025
  5.0
  I had to bring my cat in after being attacked. He unfortunately didn't make it and we had to help him pass. They told us to pull around back and they would get him ready to come home. I had wondered what took them so long to bring him out. About a week later I received paw and nose prints and a card that the staff members all signed, in the mail. I couldn't believe how kind it was of them to take the time to do this. This has been an incredibly hard time for me and I'm super grateful they did this for us.
• SH

  Shellie Harding

  Jul 30, 2024
  1.0
  The animals comes first and the owner and the money come second. Not here anymore. The veternarion was great with my dog. The issue is getting the staff not to hang up on us. They did the surgery so they should do the follow up. Now she is sick again and they don't care it all.
• JR

  Jessica Reiter

  Feb 8, 2023
  5.0
  This place was the ONLY place that would take in my cat, who had been attacked by 2 pits and was in seriously critical condition, without me having to pay anything up front. Another vet, I won't name names, took him in, but wouldn't do anything for him NOR give him back until i paid $50! I did end up taking him anyways, but also paid soon afterwards. The situation was just very time sensitive! He ended up passing due to the trauma...:( But I still am very grateful for their effort
• AK

  Alyssa Kormann

  Dec 28, 2021
  1.0
  I called to pick up a prescription food for my cat and was told I need to come in for an appointment in order for a vet to examine my cat to make sure she needs it. I told them I had a prescription for my cat at another VCA location in Fort Collins, CO and asked if I could have the CO location send records to prove my cat needs the food for her condition. I moved here not long ago and ran out. I was told that I still would have to have her come in for an exam regardless, which is a lot of extra money and effort. This makes absolutely no sense and feels dishonest, I know VCA locations run individually, but why can’t you take records from another location to get your clients what they need? That’s just terrible customer service and makes clients spend more money than necessary. I’m very disappointed in how these clinics are run, these policies just take advantage of people and feels heartless.

Frequently Asked Questions About VCA Keizer Veterinary Hospital