Business Details
About
Cell Phone Store
TCC Hood River, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2149 W Cascade Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
547 reviews
5 stars
501
4 stars
10
3 stars4
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Tiara, Jarod, and Donna as standout employees.
Sales Experience
Many reviews highlighted smooth and efficient sales processes, with staff assisting customers in upgrading phones and plans effectively.
Problem Resolution
Several customers noted positive experiences in resolving issues, with staff like Ethan and Jarod being particularly commended for their assistance.
Professionalism
Employees were frequently described as professional and patient, contributing to a positive shopping experience.
Store Environment
Customers appreciated the welcoming atmosphere of the store, making their visits enjoyable.
- DTDeanna Thomas5 days ago5.0Jorge M was a great help
- JJJohnNov 3, 20255.0Donna was the best! She got both my wife and I good deals on new phones, set them up, transferred all our info from our old phones to the new ones, gave some good discounts on the usual accessories needed and installed screen protectors and phone cases. She had accurate answers to all our questions. She knows her stuff and was a pleasure to work with.
- SWSerena WhitridgeOct 31, 20251.0Took forever. Had me wait 45minutes— I told them my objective before waiting with my baby. Was then told after the wait they could not return my phone as 611 instructed I do.
- MMMiguel MendiolaOct 21, 20255.0Worked with Donna. She helped me get an iPad for my business. Made the process quick and easy, got a great deal! Totally recommend seeing her for your Verizon needs.
- LBlaurie babbOct 20, 20251.0Terrible customer service!!! A pleasant sales person Nigel told me which iPhone charger to buy that was compatible with my cell. Turned out to not fit so I took it back for a refund. The store supervisor refused to give me a refund because of a tiny tear on the top of the box when I tried to open it. It wasn’t even my fault and obviously never used. Well, after many attempts online to get help, I finally got my money back and they told me to keep the charger I can’t use. Horrible customer service and my husband and I have been Verizon customers for 21 years. I will never buy anything in the Hood River Verizon store again!!!!
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 2149 W Cascade Ave offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, device financing, and more with Verizon network coverage including 5G service.
What are the regular store hours for Verizon in Hood River?
The store is open Monday to Thursday from 10:00 AM to 6:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in store at Verizon Hood River?
Yes, Verizon Hood River offers in-store pickup service.
Which smartphone brands are available at Verizon Hood River?
Verizon Hood River carries smartphone brands including Apple, Samsung, Motorola, LG, HTC, and Google.
Does Verizon Hood River provide business accounts and services?
Yes, Verizon Hood River offers business accounts and services, including Verizon business plans and device financing.
Is Verizon Hood River an authorized retailer and independently operated?
Yes, TCC Hood River is a Verizon authorized retailer and is independently owned and operated.
Are there nearby places where I can grab food or coffee before or after visiting Verizon Hood River?
Yes, nearby you can visit Starbucks for coffee, McDonald's for fast food, Domino's Pizza for pizza, and ZENSHI Handcrafted Sushi for sushi.
What nearby services can I use if I need printing or postal services near Verizon Hood River?
PostalAnnex+ is nearby and offers printing, notary public, and post office services.
Where can I find local charitable organizations near Verizon Hood River that support the community?
Nearby non-profits include Kiteboarding 4 Cancer and Project Koru, both serving local community needs.
Does Verizon Hood River have a Facebook or social media presence where I can get updates?
Yes, Verizon Hood River operates a Facebook page named 'TCC, Verizon Authorized Retailer' and has Instagram and Twitter handles under 'tcctalk'.