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Cricket Wireless Authorized Retailer

4.5
(306 reviews)

Business Details

402 SE 9th Ave, Hillsboro, OR
97123, United States
(503) 352-5264
https://www.cricketwireless.com/stores/or/hillsboro/402-se-9th-ave

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Hillsboro store today.

Location

Cricket Wireless Authorized Retailer
402 SE 9th Ave, Hillsboro, OR
97123, United States

Hours

Reviews

4.5
306 reviews
5 stars
245
4 stars
18
3 stars
13
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Johan, Amy, and Javier, for their helpfulness, patience, and professionalism.

Knowledgeable Staff

Many reviews highlighted the staff's expertise in resolving issues and providing valuable information about products and services.

Positive Atmosphere

The store was described as welcoming and friendly, making customers feel comfortable during their visits.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding aggressive sales tactics and a negative experience with one staff member.
  • VV
    Venise
    3 days ago
    5.0
    Wonderful service by Mr. Johan Hong. Friendly and was able to explain everything thoroughly. Cricket is awesome because of people like Johan 😊
  • GE
    Grant England
    Feb 17, 2026
    5.0
    0 I am thrilled with what Johann has done for me he has shown me things I have been missing for so long he simplified my problem and I thank him greatly
  • DH
    Dan Hines
    Feb 14, 2026
    5.0
    I am so happy with Amy service today. She helped me clean out my phone.
  • DM
    Dan Morris
    Feb 7, 2026
    5.0
    I want to thank Amy for her amazing service today she went above and beyond helping me despite my phone not working. She got me set up with a new phone and everything!
  • DD
    David van Dresser
    Feb 3, 2026
    5.0
    The manager (Johan?) spent 30+ minutes getting my hotspot working again after a plan upgrade. This was critical as my home 'net service was down/migrating. Thanks!

Brand Certified Facts from Cricket Wireless Authorized Retailer

Cricket Wireless Authorized Retailer partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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