Best Buy

4.0
3554 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
11115 NE Evergreen Pkwy, Hillsboro, OR
97006, United States

Hours

Reviews

4.0
3,554 reviews
5 stars
1,728
4 stars
928
3 stars
416
2 stars
149
1 star
333

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including long wait times for assistance and unhelpful staff.

Product Availability

Customers frequently noted issues with product availability and stock, leading to frustration during their shopping experience.

Staff Knowledge

There were mixed reviews regarding staff knowledge, with some customers praising helpful employees while others encountered staff who were not knowledgeable about products.

Online Experience

Several reviews highlighted difficulties with the online ordering system and customer service, including issues with order fulfillment and communication.

Store Environment

The store was generally described as clean and well-stocked, but some customers felt ignored or followed around by staff.
  • RC
    Rob Cox
    Dec 25, 2025
    4.0
    Best buy is a great store. But, it is hard to find a salesperson.
  • SG
    Subie_808x Dom Gonzaga
    Dec 24, 2025
    1.0
    Worst Best Buy in town. Store could be empty with no customers and the staff will still tell you hang on somebody will be with you shortly and still wait 30-45 mins for help. Then when you get help, staff doesn’t even know what they’re talking about and will treat you like you ate stupid. I live right down the road from this Best Buy but I will always drive the extra miles to cedar mills. Don’t recommend this store.
  • AR
    Allison R
    Dec 17, 2025
    2.0
    One of the employees this morning (12/17) was loudly making fun of and calling customers losers for purchasing Pokemon cards. It was extremely odd because Best Buy usually has good customer service.
  • DK
    donald kurth
    Dec 16, 2025
    5.0
    I received assistance from the Geek Squad for some computer issues. I also purchased a screen protector for my phone.
  • PC
    Peter Copley
    Dec 15, 2025
    4.0
    There are a lot of sales staff standing around waiting to help with your quest to find the perfect electronic device. I was shopping for an apple keyboard and mouse. They are kept in a locked case and it took a while to find someone to unlock it ( which suprised me) but it was just what i needed. Good job Best Buy.

Frequently Asked Questions About Best Buy

What types of products can I purchase at Best Buy in Hillsboro?

Best Buy in Hillsboro offers TVs, computers, appliances, cameras, and more electronics products.

What are the store hours for Best Buy in Hillsboro?

Best Buy in Hillsboro is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.