Best Buy

4.0
3540 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
11115 NE Evergreen Pkwy, Hillsboro, OR
97006, United States

Hours

Reviews

4.0
3,540 reviews
5 stars
1,724
4 stars
925
3 stars
415
2 stars
147
1 star
329

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported feeling ignored or profiled.

Product Availability

Customers expressed frustration with product availability and issues with online orders not matching in-store stock.

Staff Knowledge

Staff knowledge varied; some employees were helpful and knowledgeable, while others lacked expertise in specific areas.

Store Experience

Store cleanliness and organization received positive remarks, but many customers noted difficulty in finding assistance.

Delivery and Installation Issues

Numerous complaints about delivery and installation services, including missed appointments and incomplete orders.
  • FD
    Frank Damato
    2 days ago
    2.0
    Very expensive and not comparable to other store's pricing. I avoid this store.
  • LH
    Lewis Haddan
    Nov 12, 2025
    5.0
    Needed new laptop. Took my old one to the Geek Squad and went to the laptop department where I had hands on help. They took the new one to Geek for me for info transfer. Great customer service and the right laptop.
  • AM
    Alicia Morgan
    Nov 10, 2025
    5.0
    Came in and bought a couple of phone, accessories, and Bruce helped me. Knowledgeable, professional, and friendly service. He went above and beyond and this is why I come back to Best Buy!
  • DC
    DeAna Cornett
    Nov 10, 2025
    1.0
    No way to call the actual store and the call center is not able to help. So ridiculous that I have to drive 35 min To the store because they put the wrong charger in the box of my brand new laptop.
  • TA
    Tanner Aust
    Nov 9, 2025
    1.0
    Can't get ahold of anyone at this store to resolve an error of a shipped product. I've tried multiple times throughout the day with no call backs a single time. Absolutely ridiculous.

Frequently Asked Questions About Best Buy

What types of products can I purchase at Best Buy in Hillsboro?

Best Buy in Hillsboro offers TVs, computers, appliances, cameras, and more electronics products.

What are the store hours for Best Buy in Hillsboro?

Best Buy in Hillsboro is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.