Verizon

4.2
238 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Happy Valley, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
12000 Se 82nd Ave, Happy Valley, OR
97086, United States

Hours

Reviews

4.2
237 reviews
5 stars
182
4 stars
10
3 stars
2
2 stars
4
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kyle, Lee, and Zane.

Sales Practices

Several reviews highlighted concerns about deceptive sales practices, including misleading promotions and unexpected charges.

Staffing Issues

Customers expressed frustration over understaffing, leading to long wait times and inadequate service during busy periods.

Mixed Experiences

While many had positive interactions, there were notable complaints about unprofessional behavior from certain employees, impacting overall customer satisfaction.
  • AW
    Aaron Woldrich
    Jan 4, 2026
    5.0
    Our interaction was with Lucas at the Clackamas Town Centet location. Lucas was well versed and skilled at recognizing and subsequently recommending what would be the best fit for my family’s phone/technology needs. If left to making my own decision and then transferring everything I would still be there long after the store closed down.
  • MB
    Mya Bauman
    Dec 4, 2025
    5.0
    my esim was fucked up and when i went into the store i was quickly helped ! luke was so friendly and dedicated to helping me try to fix my phone. luke was so friendly and dedicated to helping me try to fix my phone. that guy deserves a gift card or something 🤩
  • NS
    Naris Suleimanov
    Nov 24, 2025
    5.0
    Просто красавчик молодец очень хорошо помогает всем людям
  • TA
    Tynymseit Alykulov
    Nov 24, 2025
    5.0
    Кирил красавчик он нам очень сильно помог на русском
  • PR
    PJ Reynolds
    Nov 23, 2025
    5.0
    Tom is super helpful. Definitely would recommend asking for him to get set up for whatever you need to get done. Very knowledgeable and easy to work with. Helped answer all my questions and I had a lot of them. Smooth experience to say the least, if I need to come back I’ll ask to work with him

Frequently Asked Questions About Verizon

What types of products does Victra, the Verizon Authorized Retailer in Happy Valley, OR offer?

Victra offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What services can I get at the Victra Verizon Authorized Retailer in Happy Valley?

You can get new lines, upgrades, new devices, and accessories at this location.