Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Happy Valley, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
230 reviews
5 stars
175
4 stars
10
3 stars2
2 stars
4
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Kyle, Lee, and Bao, highlighting their professionalism and willingness to assist.
Staffing Issues
Several reviews mentioned understaffing, leading to long wait times and poor customer experiences, with some employees overwhelmed by the workload.
Sales Practices
There were multiple complaints about deceptive sales practices, including misleading promotions and unexpected charges, leading to frustration among customers.
Mixed Experiences
While some customers had great experiences, others reported negative interactions, particularly with specific employees, indicating inconsistency in service quality.
Store Environment
The store was described as clean and well-organized, but some customers noted a lack of acknowledgment from staff when entering.
- VRVirgil RamseyNov 14, 20255.0Tom was great and needs a raise
- TTTimOct 23, 20255.0Friendly and helpful workers. Made my day to see that I came in and left in less than 20 minutes.
- SSSherri StonerOct 23, 20255.0Bao is AWESOME and so much fun! Made it virtually pain free to spend alot of money 😆. I would recommend anyone I know to his store. Thanks for your patience and help Bao!
- MWmadison woodSep 25, 20255.0Kirill was amazing ! the most helpful, best in store verizon experience i have ever had. thank you, Kirill
- HCHEIDI CHANDAug 14, 20255.0Kirill Was absolutely amazing and helpful stayed late just to help me get switched over very accommodating and over all an amazing person you guys did great hiring this one he needs a promotion!!
Frequently Asked Questions About Verizon
What types of products does Victra, the Verizon Authorized Retailer in Happy Valley, OR offer?
Victra offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What services can I get at the Victra Verizon Authorized Retailer in Happy Valley?
You can get new lines, upgrades, new devices, and accessories at this location.
What are the store hours for the Verizon Authorized Retailer in Happy Valley?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is the Victra Verizon Authorized Retailer located in Happy Valley?
It is located at 12000 SE 82nd Ave, Ste H111, Happy Valley, OR 97086.
Does the Victra Verizon Authorized Retailer in Happy Valley support in-store pickup?
Yes, the store offers in-store pickup services.
What payment options are accepted at this Verizon Authorized Retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby places to visit before or after shopping at Victra in Happy Valley?
Yes, nearby you can visit the Clackamas Town Center, which offers shopping and cinema options, as well as Ruby Thai Kitchen and Charleys Philly Steaks for dining.
How can customers use nearby transit or facilities to get to the Victra store?
Customers can use the nearby U.S. Bank ATM for banking needs before or after their visit; additionally, the Clackamas Town Center nearby is a known landmark to help find the location easily.
Are there other tech or mobile stores close to Victra for additional shopping options?
Yes, ZAGG Clackamas is an electronics and mobile phone accessory store located nearby, providing more options for tech products.
Does Victra provide support for device recycling?
Yes, Victra offers electronics recycling services at their store.