Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Gresham for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
307 reviews
5 stars
148
4 stars
40
3 stars
22
2 stars
17
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Management
The store manager received both commendations for exceptional service and complaints regarding unprofessional behavior.
Efficiency
Customers reported long wait times and inefficiencies in service, leading to frustration.
Product Knowledge
Some staff demonstrated strong product knowledge and problem-solving skills, while others were noted for being uninformed or dismissive.
- YGYour local oregon guideDec 30, 20255.0Has all devices and has good service I've been going here for years!
- SBSelma Barreras-WilliamsDec 24, 20251.0IF NOT FOR THE MOST AMAZING STORE MANAGER, SHAUN, AT CIVIC IN GRESHAM - I WOUDL GO TO ANOTHER CARRIER AFTER MY EXPERIENCE. I have been a Verizon Customer for over 26 years. I was on the phone with Verizon for literally 19 hours, 12/22 4 hrs, 12/23 11 hrs & 12 mins, 12/24 4 hrs. This is how long it took to fix their mistake on an unauthorized disconnect. My experience of being caught in a department circle on 12/23, transferred from one department to another because no one there can do anything. Constant cold transfers, with no communication or warning, having to start the explanation all over again, disconnected 6 times w/out call back. The fraud department was the worst - they made the mistake and were the worst to deal with. Thanks to one phenomenal manager, named Shaun, at the Verizon store on Civic Drive in Gresham, who cared enough stay on the phone with me for hours to fix this issue. He is my hero! He is the reason I will continue to stay with this HORRIBLE corporation.
- LMLaDonna MagallanesDec 17, 20251.0I came in to get some help from the store and they were completely unhelpful and I was waiting on hold to speak with somebody and one of the workers there told me I had to leave because they were about to close instead of helping me resolve the situation they made it even worse. I was trying to get service on my phone and I have already started a new plan and everything I just needed help with adding two phones to my plan. Worst experience I ever had at this location. There’s three gentlemen that we’re working there and none of them were any helped to me at all
- BHBrian HartDec 16, 20255.0The manager was the best took really good care of me and spent the time untill problem was fixed. Angela S
- RLReyna LuzNov 27, 20251.0Yo no recomendaria a nadie esta tienda de Verazon en Gresham en mi persona e sentido mucha discrimination por varios empleados de la tienda incluyendo la manager Angela . Yo Llevo mucho tienpo con Verazon y nunca me habian tratado asi
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Gresham location?
The Verizon store in Gresham is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Where is the Verizon Gresham store located?
The Verizon store is located at 1031 Nw Civic Dr, Ste J3, Gresham, OR 97030, USA.
What brands of smartphones does the Verizon Gresham store offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
Can I schedule an appointment to visit the Verizon Gresham store?
Yes, you can schedule an in-store appointment through their website or by using the My Verizon app.
What delivery and pickup options does the Verizon Gresham store provide?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available for online orders.
What types of products and services are available at Verizon Gresham?
The store offers mobile plans, wireless Internet, voice plans, as well as business cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon Gresham store accept debit cards and mobile payments?
Yes, they accept debit cards, mobile NFC payments, and checks. They do not require cash only.
Are there any nearby restaurants where I can grab a meal before or after visiting Verizon?
Yes, nearby you can enjoy Baja Fresh, Panera Bread, Panda Express, Cold Stone Creamery, Red Robin Gourmet Burgers, and more.
What nearby shopping centers are close to the Verizon Gresham store?
Gresham Station and Gresham Station Shopping Center are nearby, offering convenient shopping options before or after your visit.
Are there any nearby coffee shops near Verizon for a quick break?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can relax and enjoy a beverage.