Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Gresham for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
299 reviews
5 stars
145
4 stars
40
3 stars
22
2 stars
17
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or dismissive.
Efficiency
Customers noted both quick service experiences and frustrating delays, with some reporting long wait times and unresolved issues.
Product Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to misinformation about devices and services.
Store Environment
The store environment received mixed feedback, with some customers appreciating the cleanliness and organization, while others reported feeling rushed or ignored.
Management Issues
Concerns were raised about management's approach, with some customers feeling that managers were unhelpful or dismissive of their concerns.
- CDChristina DailyOct 30, 20255.0Efficient, easy and helpful.
- JDJoseph DahlkeOct 29, 20251.0Version is an absolute JOKE!!!!!!
- BBBunniOct 23, 20253.0Once i was able to get the right person on the phone it was super quick and easy to get what I needed done...... once I got the correct human person who was not a robot on the phone.... (which was not exactly easy)
- JOJOHN ORTLIEFSep 26, 20251.0These folks are no help at all. In fact, as I was trying to explain my need to the service guy (the fat one), he talked right over me. So much for customer service. If there were another company that had coverage in our area, we would certainly switch.
- RCRich CareySep 17, 20253.0Wife got a new phone and the lady stayed 20 minutes after closing to help her get it finished up. My phone came in two weeks later and they said they would call me when it comes in. I got an email on my phone it arrived around 1215 so I go in around 5 to 5:30ish to get my phone and get it set up. As always things sometimes take a little longer, but they never did called me as they said they would. it was pushing closing time as my phone was finishing up 97% done and the guy the manager said it's done just needs to finish up and reboot! I said that's fine but I'd like to get it finished up to make sure I could use it when I got home... it was like all he wanted to do was leave as it was 5 minutes after closing I know people want to get home but you work in customer service and if you guys had called me I could have gotten there earlier... he said if it doesn't work right that i could just come back tomorrow and I said no I live almost a hour away but he said it will be fine and they need to close... nope it wasn't fine took me a couple of hours on the phone with 611 to get it to work right... you could do better with customer service
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Gresham location?
The Verizon store in Gresham is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Where is the Verizon Gresham store located?
The Verizon store is located at 1031 Nw Civic Dr, Ste J3, Gresham, OR 97030, USA.
What brands of smartphones does the Verizon Gresham store offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
Can I schedule an appointment to visit the Verizon Gresham store?
Yes, you can schedule an in-store appointment through their website or by using the My Verizon app.
What delivery and pickup options does the Verizon Gresham store provide?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available for online orders.
What types of products and services are available at Verizon Gresham?
The store offers mobile plans, wireless Internet, voice plans, as well as business cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon Gresham store accept debit cards and mobile payments?
Yes, they accept debit cards, mobile NFC payments, and checks. They do not require cash only.
Are there any nearby restaurants where I can grab a meal before or after visiting Verizon?
Yes, nearby you can enjoy Baja Fresh, Panera Bread, Panda Express, Cold Stone Creamery, Red Robin Gourmet Burgers, and more.
What nearby shopping centers are close to the Verizon Gresham store?
Gresham Station and Gresham Station Shopping Center are nearby, offering convenient shopping options before or after your visit.
Are there any nearby coffee shops near Verizon for a quick break?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can relax and enjoy a beverage.