Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,472 reviews
5 stars
1,879
4 stars
822
3 stars
361
2 stars
157
1 star
253
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or unresponsive employees.
Product Availability
Customers expressed frustration with product availability and issues with online orders not matching in-store stock.
Store Environment
The store's atmosphere received mixed feedback, with some finding it clean and organized, while others noted a lack of staff and an unfriendly vibe.
Return Policy
Customers were unhappy with the return policy, particularly regarding time limits and handling of exchanges.
Geek Squad Experience
Experiences with Geek Squad varied widely, with some customers satisfied while others reported poor service and unresolved issues.
- JCJo C2 days ago5.0I went to the store and my experience with customer service was outstanding Sage one your employees had the best customer service ever .. that man needs a raise . He knows how to treat people, he was polite , assertive, empathetic after I scratch my phone with an item I bought , he was efficient assertive . I can’t say his holly but custumer service wise. We need more people like him. And look a lot of other employees Jason I believe it was his name he was wearing green glasses great personality he eas at the front another time great attitude . I don’t understand why 4 Star .. the items are one thing . I have to congratulate the manager as well for hiring excellent people in the world we live we need kindness and feel comfortable and the places we go so Best Buy in Gresham you have my 5 star and if there was a 10 star I give you a ten . Thank you and keep that great attitude .
- SBSamuel Bordyug4 days ago5.0A lot of options from phones to a tablets to computers all new tech that works and fits Your budget .
- DJDavid JuniorNov 10, 20251.0Bought a Bambu P1S combo from this location and after opening it up and setting it up I found out there was no build plate, no second heat nozzle. I called their customer service and was told to bring it back. They want me to disassemble it, pack it up and drive back to exchange the entire thing. I paid for this and didn't get everything it's supposed to have.
- PSPhillip StrouthOct 30, 20251.0Went in this store to buy a Samsung Galaxy 8 watch but couldn't get anyone to open the case and give it to me. I stood there 20 minutes and finally went to the greeter at the door and told him what I wanted. He said he would have someone come over there and help me. I waited another 20 minutes and still no one came. It wasn't even busy. 4 Best Buy employees were standing behind the counter doing nothing but talking and laughing.
- MMMonicaOct 24, 20253.0Preordered a gaming device for a Christmas gift. It arrived a few days later despite backlog hype and Best Buy est delivery Dec 12. Happy about this BUT now restriction for return or exchange are 15 days after delivery....Christmas is still 2 months away. Customer Services help or explanation was useless. Phone call to physical store to contact a local store manager doesnt go through. I do not anticipate it will be returned but certainly expect that option to be available. Not Happy!
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Gresham?
You can shop TVs, computers, appliances, and more at Best Buy in Gresham.
What are the store hours for Best Buy in Gresham?
Best Buy in Gresham is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does this Best Buy location offer curbside pickup?
This Best Buy offers same day pickup and in-store shopping, but does not provide curbside pickup at this location.
Can I get my electronics repaired at Best Buy in Gresham?
Yes, Best Buy in Gresham offers Geek Squad support and electronics repair services.
What payment methods are accepted at Best Buy in Gresham?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Does Best Buy in Gresham offer electronics recycling?
Yes, electronics recycling services are available at this Best Buy location.
Where is Best Buy located in Gresham?
Best Buy is located at 1148 NW Norman Ave, Gresham, OR 97030.
What are some nearby places I can visit around Best Buy in Gresham?
Nearby you can find Geek Squad for computer repairs, Sweet Betty's Bistro for dining, and Tan Republic Gresham Station for tanning services.
Are there any clothing stores near Best Buy in Gresham?
Yes, nearby clothing stores include Men's Wearhouse, Roz & Ali, Chico's, Zumiez, and Shoe Mill.
Can I find financial services close to Best Buy in Gresham?
Yes, Umpqua Bank, Rivermark Community Credit Union, and H&R Block are nearby locations for banking and tax services.