Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,499 reviews
5 stars
1,898
4 stars
828
3 stars
359
2 stars
157
1 star
257
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Long Wait Times
Several reviews highlighted issues with long wait times for assistance and checkout, particularly during busy periods.
Product Availability
Customers expressed frustration over product availability and issues with online orders not matching in-store stock.
Confusing Policies
There were complaints about unclear return policies and upselling tactics, leading to dissatisfaction among customers.
Store Environment
Some customers noted the store's layout and atmosphere felt uninviting or confusing, impacting their shopping experience.
- YDYana DolphinJan 5, 20261.0Opened a card with Best Buy with my washer and dryer purchase because “ as long as you have the card the warranty will be active.” Card was set on automatic for annual charge. Wasn’t informed my card wasn’t charged. Washer broke - warranty expired. Customer service unable to be reached. Washer still like new. Honestly won’t be purchasing any products and closing my account.
- JKJohnathan KjosDec 31, 20255.0Always has knowledgeable, friendly staff. Wide variety of things to buy, perfect for when you're looking for gift ideas. My go-to place for new appliances when I moved into my own apartment. Great place to stop by if you suddenly find yourself needing batteries, a new cable, compressed air, some snacks, etc.
- SSSteven SchusterDec 28, 20255.0Was dealing with a confusing return, made even more confusing by conflicting advice from the geek squad. However, two employees Brandon and Antione quickly and smoothly helped me out, made it right, and sent me on my way in about 5 minutes.
- LLLorrs LoveinDec 24, 20251.0Regarding your response below, I am not on social media! Zero transparency that webroot was dropped from my package even after paying a renewal ! Got a partial refund online but I want my whole refund. They don't answer the phone so I will be down there in person soon.
- JCJay ChrismanDec 15, 20251.0Employees repeatedly lied and omitted important information in order to upsell me from repairing my old laptop to buying a new one with a premium membership. It turns out they weren't listening when I told them my needs, refused to refund the premium membership, and almost 6 months later I still haven't received the Best Buy Visa I signed up for. I had to pay a late fee because it's extremely difficult to make a payment if you don't have your full 16-digit card number (for the card I never received). I really look forward to figuring out how to cancel the credit card before some Best Buy employee goes on a shopping spree with it, /s. My subconscious tried to tell me it was a bad idea to sign up for the Visa card, and now I suffer for not listening.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Gresham?
You can shop TVs, computers, appliances, and more at Best Buy in Gresham.
What are the store hours for Best Buy in Gresham?
Best Buy in Gresham is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does this Best Buy location offer curbside pickup?
This Best Buy offers same day pickup and in-store shopping, but does not provide curbside pickup at this location.
Can I get my electronics repaired at Best Buy in Gresham?
Yes, Best Buy in Gresham offers Geek Squad support and electronics repair services.
What payment methods are accepted at Best Buy in Gresham?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Does Best Buy in Gresham offer electronics recycling?
Yes, electronics recycling services are available at this Best Buy location.
Where is Best Buy located in Gresham?
Best Buy is located at 1148 NW Norman Ave, Gresham, OR 97030.
What are some nearby places I can visit around Best Buy in Gresham?
Nearby you can find Geek Squad for computer repairs, Sweet Betty's Bistro for dining, and Tan Republic Gresham Station for tanning services.
Are there any clothing stores near Best Buy in Gresham?
Yes, nearby clothing stores include Men's Wearhouse, Roz & Ali, Chico's, Zumiez, and Shoe Mill.
Can I find financial services close to Best Buy in Gresham?
Yes, Umpqua Bank, Rivermark Community Credit Union, and H&R Block are nearby locations for banking and tax services.