Business Details
About
Cell Phone Store
TCC Grants Pass, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 142 Ne Terry Lane.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
1,071 reviews
5 stars
980
4 stars
23
3 stars13
2 stars10
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Cody, Paul, Kacy, and Andreana.
Efficiency
Many reviews highlighted the quick and efficient service provided by employees, particularly in resolving issues and setting up new devices.
Problem Solving
Staff members were frequently recognized for their ability to solve technical problems and assist with billing inquiries, enhancing customer satisfaction.
Staff Recommendations
Several customers recommended specific employees, particularly Cody and Andreana, for their exceptional service and support.
Store Management
Some feedback indicated concerns about store management and staffing levels during busy times, suggesting a need for better scheduling.
- CLCindy Lesher4 days ago5.0Andreana was very customer oriented. She is so awesome. Thank you so much.
- CPChris Parkhurst5 days ago5.0Cody was the man! Quick and helpful.
- JSJamie SNov 7, 20254.0I had some issues at the beginning of trying to upgrade my phone, but I went back in and Andrew made it right and went above and beyond. Thank you. I'm truly dedicated as a Verizon customer, so I appreciate you making it right for me. 🙂
- JJjoshNov 5, 20255.0If you go to Terry, go see Cody!
- AFAmy FittingNov 5, 20255.0Cody was a huge help! If you are going to go to Terry to get help, make sure to ask for Cody!
Frequently Asked Questions About Verizon
Where is the Verizon authorized retailer TCC located in Grants Pass?
TCC Verizon authorized retailer is located at 142 Ne Terry Lane, Grants Pass, OR 97526.
What are the operating hours of TCC Verizon in Grants Pass?
TCC Verizon is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What products does TCC Verizon in Grants Pass offer?
They offer smartphones, tablets, wireless devices, accessories, Verizon home internet, smart watches, and more from brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What services are available at TCC Verizon Authorized Retailer in Grants Pass?
Services include prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, financing, Total Mobile Protection, internet service, and in-store pickup.
Can customers pick up their online orders in store at TCC Verizon Grants Pass?
Yes, TCC Verizon offers in-store pickup for orders placed online.
How can I schedule an appointment or service at TCC Verizon in Grants Pass?
You can schedule appointments via their reservation website at https://www.tccrocks.com/appointments/.
What nearby places can I visit before or after shopping at TCC Verizon in Grants Pass?
Nearby places include Arby's and Taco Bell for quick meals, Starbucks for coffee, Walmart Supercenter for additional shopping, and Aspen Dental for dental services.
Are there convenient fuel stations near TCC Verizon in Grants Pass?
Yes, Fred Meyer Fuel Center and ARCO gas stations are near the store for fueling needs.
Where can I find entertainment or gaming shops near TCC Verizon in Grants Pass?
GameStop and Terry Lane Center - GameStop are nearby, offering video games and related products.
How can nearby ATM or financial services help when visiting TCC Verizon?
LibertyX Bitcoin ATM and The Exchange Network ATMs nearby provide convenient cash or cryptocurrency services during your visit.