Business Details
About
Cell Phone StoreTCC
TCC Grants Pass, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 142 Ne Terry Lane.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
1,062 reviews
5 stars
971
4 stars
23
3 stars13
2 stars10
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Cody, Andreana, and Paul, for their friendliness, helpfulness, and ability to resolve issues.
Knowledgeable Staff
Many reviews highlighted the staff's expertise, with specific mentions of their ability to explain options and solve technical problems.
Positive Experiences
Overall, customers reported great experiences, often recommending specific employees for their exceptional service.
Staffing Concerns
Some feedback indicated issues with staffing levels during busy times, suggesting a need for better management of employee schedules.
- DBDavid Braniff2 days ago5.0Andrew was very helpful with his explanation of how to turn a terrible phone situation into something better and helped guide me in the right direction. He puts in hardwork day after day and I recommend working with him if you want relief and positive results. Thank you Andrew!
- LSLyn Snell3 days ago5.0Cody was great! He saved me money, got me a new phone, and set everything up! Highly recommend setting your appointment with him!
- PGPatty GrahnJan 3, 20265.0Rylan was great and helped me get my bills fixed
- JJJennifer JohnsonDec 26, 20255.0Cody was great! Definitely recommended!
- LMLinda MayfieldDec 10, 20255.0Cody was a great help and was able to secure us a trade in when the former rep we worked with in Prineville told us our phone was worth nothing! That saved us $800!!
Frequently Asked Questions About Verizon
Where is the Verizon authorized retailer TCC located in Grants Pass?
TCC Verizon authorized retailer is located at 142 Ne Terry Lane, Grants Pass, OR 97526.
What are the operating hours of TCC Verizon in Grants Pass?
TCC Verizon is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What products does TCC Verizon in Grants Pass offer?
They offer smartphones, tablets, wireless devices, accessories, Verizon home internet, smart watches, and more from brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What services are available at TCC Verizon Authorized Retailer in Grants Pass?
Services include prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, financing, Total Mobile Protection, internet service, and in-store pickup.
Can customers pick up their online orders in store at TCC Verizon Grants Pass?
Yes, TCC Verizon offers in-store pickup for orders placed online.
How can I schedule an appointment or service at TCC Verizon in Grants Pass?
You can schedule appointments via their reservation website at https://www.tccrocks.com/appointments/.
What nearby places can I visit before or after shopping at TCC Verizon in Grants Pass?
Nearby places include Arby's and Taco Bell for quick meals, Starbucks for coffee, Walmart Supercenter for additional shopping, and Aspen Dental for dental services.
Are there convenient fuel stations near TCC Verizon in Grants Pass?
Yes, Fred Meyer Fuel Center and ARCO gas stations are near the store for fueling needs.
Where can I find entertainment or gaming shops near TCC Verizon in Grants Pass?
GameStop and Terry Lane Center - GameStop are nearby, offering video games and related products.
How can nearby ATM or financial services help when visiting TCC Verizon?
LibertyX Bitcoin ATM and The Exchange Network ATMs nearby provide convenient cash or cryptocurrency services during your visit.