Brand Certified
Verizon
4.7(1205 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
498 Union Ave, Grants Pass, OR
97527, United States
Certified by Verizon • Feb 22, 2026
(541) 476-1949
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/or/grants-pass/498-union-ave.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Grants Pass, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 498 Union Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
1,205 reviews
5 stars
1,086
4 stars
32
3 stars13
2 stars15
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the staff for their exceptional customer service, highlighting representatives like Cody, Paul, and Kacy for their helpfulness, patience, and professionalism.
Efficiency
Many reviews noted the quick and efficient service provided, with several customers mentioning that their issues were resolved in a timely manner.
Knowledgeable Staff
Customers frequently commented on the staff's product knowledge, with several representatives being recognized for their ability to explain options clearly and assist with technical issues.
Positive Atmosphere
The store was described as having a friendly and welcoming environment, with customers feeling comfortable and well taken care of during their visits.
- NDN D6 days ago5.0Cody was so patient and corrected the issue. Great experience overall in and out in less than a half hr. Thanks again Cody.
- NANate AndersonFeb 18, 20265.0Very good customer service lovely attitude from Taj Rizzo excellent professionalism.
- BVBen ValdezFeb 18, 20265.0Cody was a huge help! He went above and beyond to get my phone working again!
- MKMatt KirvinFeb 18, 20265.0Cody was dope. Fixed my stuff quick and easy!
- EFEdburn FairclothFeb 16, 20265.0Andreana was very knowledgeable, great attitude, and friendly
Frequently Asked Questions About Verizon
What services does the Verizon store at 498 Union Ave in Grants Pass offer?
The Verizon store offers smartphones, tablets, Verizon home internet, business accounts, prepaid options, bill payments, upgrades, new devices, accessories, device activation, financing, and Total Mobile Protection.
What are the store hours for Verizon at 498 Union Ave, Grants Pass?
The store is open Monday to Saturday from 10:00 AM to 6:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Grants Pass offer in-store and curbside pickup?
Yes, they provide both in-store pickup and curbside pickup services.
What device brands can I find at Verizon in Grants Pass?
You can find devices from Apple, Samsung, Motorola, LG, HTC, and Google at this Verizon location.
Is appointment scheduling available at the Verizon 498 Union Ave store?
Yes, you can schedule appointments via their website at https://www.tccrocks.com/appointments/.
How can I contact the Verizon authorized retailer in Grants Pass?
You can call them at +1 541-476-1949 or visit their website at https://locations.tccrocks.com/or/grants-pass/498-union-ave.html.
Are there nearby places to visit when coming to Verizon at 498 Union Ave?
Yes, nearby places include Dutch Bros Coffee for a quick drink, JD's Sports Pub and Brewery if you want a meal or drink after your visit, and Cutting Crew if you want a haircut nearby.
Can I stop at a gas station near the Verizon store on Union Ave?
Yes, gas stations like Chevron, Circle K, Custom Muffler & Hitch Center, and Texaco are close by for convenience before or after your visit.
Are there health and medical services near the Verizon store for appointments or emergencies?
Nearby health services include Southern Oregon Dental, Asante Urgent Care, Asante Orthopedic Surgery and Sports Medicine, and Asante Lab - Outpatient Center.
What customer protections and guarantees does the Verizon store provide?
The Verizon store offers Total Mobile Protection and Verizon Protect plans to keep your devices covered.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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