Business Details
About
Cell Phone Store
TCC Grants Pass, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 498 Union Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
1,180 reviews
5 stars
1,065
4 stars
31
3 stars13
2 stars15
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Cody, Paul, and Kacy, received high praise for their friendly, helpful, and knowledgeable service.
Efficiency
Many customers noted quick and efficient service, with several transactions completed in under 15 minutes.
Product Knowledge
Employees demonstrated strong knowledge of products and services, helping customers make informed decisions.
Patience
Staff showed exceptional patience, particularly with customers who had technical difficulties or were unfamiliar with products.
Problem Solving
Several reviews highlighted staff's ability to resolve issues effectively, often going above and beyond to assist customers.
- MGMorgan Gonzales3 days ago5.0Paul Gonzales helped me so much. Ask for Paul next time you go to Verizon
- CPChris Parkhurst5 days ago5.0Cody was the man! Quick and helpful.
- RKRobbie KoniecznyNov 15, 20255.0Andrew G at Verizon was an incredible help to my wife and I when getting a new phone. He is professional, funny and charismatic. I will definitely return solely because of Andrew. Thanks for your patience in dealing with the transfer of my wife's 80 thousand text messages.
- JJjoshNov 5, 20255.0Cody was a huge help to us and we were extremely satisfied with his service!
- AFAmy FittingNov 5, 20255.0Cody is super helpful! We drove from Glendale just to get help from him and he made the drive worth it!
Frequently Asked Questions About Verizon
What services does the Verizon store at 498 Union Ave in Grants Pass offer?
The Verizon store offers smartphones, tablets, Verizon home internet, business accounts, prepaid options, bill payments, upgrades, new devices, accessories, device activation, financing, and Total Mobile Protection.
What are the store hours for Verizon at 498 Union Ave, Grants Pass?
The store is open Monday to Saturday from 10:00 AM to 6:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Grants Pass offer in-store and curbside pickup?
Yes, they provide both in-store pickup and curbside pickup services.
What device brands can I find at Verizon in Grants Pass?
You can find devices from Apple, Samsung, Motorola, LG, HTC, and Google at this Verizon location.
Is appointment scheduling available at the Verizon 498 Union Ave store?
Yes, you can schedule appointments via their website at https://www.tccrocks.com/appointments/.
How can I contact the Verizon authorized retailer in Grants Pass?
You can call them at +1 541-476-1949 or visit their website at https://locations.tccrocks.com/or/grants-pass/498-union-ave.html.
Are there nearby places to visit when coming to Verizon at 498 Union Ave?
Yes, nearby places include Dutch Bros Coffee for a quick drink, JD's Sports Pub and Brewery if you want a meal or drink after your visit, and Cutting Crew if you want a haircut nearby.
Can I stop at a gas station near the Verizon store on Union Ave?
Yes, gas stations like Chevron, Circle K, Custom Muffler & Hitch Center, and Texaco are close by for convenience before or after your visit.
Are there health and medical services near the Verizon store for appointments or emergencies?
Nearby health services include Southern Oregon Dental, Asante Urgent Care, Asante Orthopedic Surgery and Sports Medicine, and Asante Lab - Outpatient Center.
What customer protections and guarantees does the Verizon store provide?
The Verizon store offers Total Mobile Protection and Verizon Protect plans to keep your devices covered.