Business Details
About
Cell Phone Store
TCC Florence, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2775 Us Hwy 101.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
631 reviews
5 stars
549
4 stars
39
3 stars
11
2 stars
12
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Tiffany, Dan, and Mike, for their helpfulness, professionalism, and efficiency.
Quick Service
Many reviews highlighted the quick turnaround time for setting up new devices and resolving issues.
Knowledgeable Staff
Employees were noted for being well-informed about products and services, providing valuable information during upgrades.
Positive Atmosphere
The store was described as having a friendly and welcoming vibe, contributing to a pleasant shopping experience.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding issues with trade-ins and customer service experiences.
- JCJeannine CatalfamoNov 2, 20255.0I want to compliment Dan, the manager who helped me yesterday. Great customer service skills and his knowledge was impressive. I bought two new phones and was in and out so quick I couldn’t believe it. Thank you, Dan!
- TRTyler RankerOct 31, 20255.0Zach was awesome thank you for the help!
- JMJody ManchesterOct 30, 20255.0Great store very helpfull
- LALarry ArdueserOct 18, 20255.0Happy camper phone fixed
- NBNiels BulskovOct 11, 20255.0Wow, Dan was a rockstar today in helping set up my family's phone while I was dialed in from a video call. I was worried the setup would be difficult with my absence, but Dan handled everything with efficient ease! We were door-to-door in less than 20 mins getting new devices set up, phone numbers ported in, and everything on the account side squared away. I really can't thank him enough for his help today. If you have older relatives that need help getting up and running on a new device, I'd trust Dan at this Verizon location time and time again.
Frequently Asked Questions About Verizon
What products and services does Verizon at 2775 Us Hwy 101 offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, new lines, upgrades, device activation, financing, and more, all with Verizon 5G network coverage.
What are the operating hours for Verizon in Florence, OR?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
Does Verizon in Florence provide in-store pickup and curbside pickup options?
Yes, the store offers both in-store pickup and curbside pickup services.
How can I schedule an appointment or service with Verizon TCC Florence?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What brands of mobile devices are available at this Verizon location?
This Verizon retailer offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Are there any community benefits when purchasing at Verizon TCC Florence?
Yes, proceeds from every purchase go directly toward supporting local community initiatives.
Does Verizon in Florence accept debit cards and offer payment by check?
Yes, the store accepts debit cards and payment by check for purchases and services.
What nearby dining options are available when visiting Verizon at 2775 Us Hwy 101?
Nearby dining includes Domino's Pizza, Quiznos, Rosa's Mexican Restaurant, Burger King, and BJ's Ice Cream Parlor, perfect for grabbing a meal before or after your visit.
Are there other Verizon stores or related electronics retailers close to this location?
Yes, there is another Verizon mobile phone store nearby as well as TCC, a Verizon Authorized Retailer and electronics store near this location.
What other essential services are located near the Verizon store in Florence?
Nearby services include Bob Garcia: Allstate Insurance, Miracle-Ear Hearing Aid Center, Florence Pharmacy, and Florence Electric electrician services, making it convenient to handle multiple errands locally.