Business Details
About
Cell Phone StoreTCC
TCC Eugene, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4750 Royal Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
578 reviews
5 stars
521
4 stars
19
3 stars4
2 stars5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Alex received numerous accolades for his exceptional customer service, being described as friendly, knowledgeable, and efficient.
Employee Recognition
Riley also received praise for his dedication, including staying late to assist customers, highlighting the team's commitment to service.
Store Experience
Customers reported a positive overall experience at the store, noting the helpfulness of staff and the efficient service provided.
Management Issues
There were complaints regarding unprofessional behavior from a manager, which negatively impacted the customer experience.
- CHCarolyn HoffmasterJan 2, 20265.0I had a great experience at this Verizon location thanks to Alex. I was dealing with a frustrating issue, but Alex was incredibly patient and took the time to explain all my options without any high-pressure sales tactics. It’s rare to find customer service that is both this efficient and actually friendly. Alex definitely went above and beyond to make sure everything was set up correctly before I left. Highly recommend asking for them if you need help!
- GGGogeta GirlJan 2, 20265.0Alex is incredibly knowledgeable, patient, and actually makes the process enjoyable. If you’re heading to this location, do yourself a favor and ask for them specifically. 10/10 service
- RTRyan ThurmanDec 31, 20255.0Alex was amazing helped with every question amazing customer service will always go through him from now on
- KTKai TennantDec 30, 20255.0Shoutout to Riley for helping me find the right plan for me and getting me a new plan started with my new 17 air! And he even stayed after for a hour to make sure it all went through and accounts were signed in
- ABAmanda BauerDec 28, 20255.0My husband and I came in to upgrade our phones and were helped by Alex. He was super knowledgeable, personable, and easy to work with. He went out of his way to score us a great deal on multiple devices and we couldn’t recommend him enough!
Frequently Asked Questions About Verizon
Where is Verizon at TCC Eugene located?
Verizon at TCC Eugene is located at 4750 Royal Ave, Eugene, OR 97402, US.
What are the operating hours for Verizon at TCC Eugene?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
What types of products does Verizon at TCC Eugene offer?
They offer smartphones, tablets, wireless devices, accessories such as phone cases and chargers, Bluetooth headphones, home internet devices, smartwatches, and more.
Does Verizon at TCC Eugene support 5G service?
Yes, they offer Verizon network coverage including 5G service for consumers and businesses.
Can I pick up my order in store or curbside at Verizon at TCC Eugene?
Yes, they offer both in-store pickup and curbside pickup options.
What brands of devices can I find at Verizon at TCC Eugene?
They carry brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What services does Verizon at TCC Eugene provide?
They provide prepaid plans, bill payments, business accounts, device activation, financing, upgrades, and Verizon Wireless plans, among other services.
Are there convenient dining options near Verizon at TCC Eugene?
Yes, nearby dining options include Java Generations coffee shop and Little Caesars Pizza, which you might visit before or after your appointment.
Is there a nearby shipping center close to Verizon at TCC Eugene?
Yes, the UPS Authorized Shipping Outlet and PostNet printing and shipping center are located nearby, convenient for shipping and courier needs.
What nearby gas stations are available near Verizon at TCC Eugene?
Several gas stations are nearby including Exxon & Mobil Stations, Speedway Express, Speedway, USA, Mobil, and Chevron Station Eugene, useful for refueling when visiting the area.