Verizon

4.7
562 reviews

About

Cell Phone Store
TCC Eugene, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4750 Royal Ave.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
4750 Royal Ave, Eugene, OR
97402, United States

Hours

Reviews

4.7
559 reviews
5 stars
503
4 stars
19
3 stars
4
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Alex received overwhelmingly positive feedback for his helpfulness, knowledge, and friendly demeanor, with many customers expressing appreciation for his patience and ability to multitask.

Employee Recognition

Riley also received commendations for his dedication and professionalism, with customers noting his willingness to stay late to assist them.

Store Environment

The store was described as clean and well-managed, contributing to a positive shopping experience.

Problem Resolution

Customers felt supported in resolving issues, with Alex and Riley effectively addressing concerns and providing solutions.

Overall Experience

Many reviews highlighted a quick and efficient service, with customers leaving satisfied and eager to return.
  • TB
    Terry Blacksmith
    1 day ago
    5.0
    Alex was an excellent help he got me out of a real bad situation and in the past he was a great help too
  • AL
    Arryana Lacy
    Nov 15, 2025
    5.0
    Alex was a really big help, I was able to get in and out with no problem. Super efficient and friendly!
  • YS
    Yoshiko Saito
    Nov 13, 2025
    5.0
    If you want the best service ask for Alex he was knowledgeable and got me in and out quick. He knows his stuff
  • DH
    Darren Hanauska
    Nov 6, 2025
    5.0
    Alex helped 2 people at the same time on very technical issues. Excellent customer service and a huge thank you to him.
  • DP
    Dagen Pearce
    Nov 4, 2025
    5.0
    Alex was awesome, helped in every way possible even though I was a hard client to work with. I couldn’t figure out passwords and emails and he stuck with me all the way through!!!

Frequently Asked Questions About Verizon

Where is Verizon at TCC Eugene located?

Verizon at TCC Eugene is located at 4750 Royal Ave, Eugene, OR 97402, US.

What are the operating hours for Verizon at TCC Eugene?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.