VCA Westmoreland Animal Hospital

4.3
370 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Westmoreland Animal Hospital
3880 West 11th Avenue, Eugene, OR
97402, United States

Hours

Reviews

4.3
370 reviews
5 stars
261
4 stars
43
3 stars
25
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassionate and attentive care towards their pets, especially during difficult times.

Staff Professionalism

The majority of reviews highlighted the professionalism and knowledge of the veterinarians and support staff.

Communication Issues

Several customers expressed dissatisfaction with communication, particularly regarding appointment scheduling and updates on their pets' conditions.

High Costs

Numerous reviews mentioned that the services are expensive, with some customers feeling pressured into unnecessary treatments.

Mixed Experiences

While many had positive experiences, there were notable negative reviews regarding perceived neglect and poor customer service.
  • HS
    Holly Shugart
    Sep 9, 2025
    5.0
    Everyone is amazing at VCA Westmoreland. Couldn't be happier with the care they take care of my pets! Special thanks to Dr. B and Donte!
  • EE
    Evalina
    May 24, 2019
    5.0
    I took my cat, Paprika, here when she was very sick, and I was very impressed by my experience. Everyone has been super nice and caring, they are knowledgeable, and I feel that the level of care provided was well worth the money! They recently changed their payment plan though, and they expect most of the bill upfront if it's for more than just a check up. Which was a little difficult for me at first, so be prepared to pay upfront. Other than that, I would absolutely recommend this place!
  • JB
    Jeni Braden
    Jan 16, 2019
    5.0
    I cannot reccomend this place enough! They went above and beyond to help find resources and options when my cat needed a surgery that I could not afford. Everybody was incredibly kind and supportive and the doctors are very knowledgeable. Take your furry family members here!
  • CH
    Colin Haddock
    Jan 30, 2018
    5.0
    GREAT place to take my pets.

Frequently Asked Questions About VCA Westmoreland Animal Hospital

What are the regular operating hours of VCA Westmoreland Animal Hospital?

VCA Westmoreland Animal Hospital is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.

Which types of pets does VCA Westmoreland Animal Hospital provide care for?

The hospital provides care for a range of pets including dogs, cats, rabbits, reptiles, pocket pets, exotics, and aviary animals.