Many customers praised the staff for their compassionate and attentive care towards their pets, especially during difficult times.
Staff Professionalism
The majority of reviews highlighted the professionalism and knowledge of the veterinarians and support staff.
Communication Issues
Several customers expressed dissatisfaction with communication, particularly regarding appointment scheduling and updates on their pets' conditions.
High Costs
Numerous reviews mentioned that the services are expensive, with some customers feeling pressured into unnecessary treatments.
Mixed Experiences
While many had positive experiences, there were notable negative reviews regarding perceived neglect and poor customer service.
HS
Holly Shugart
Sep 9, 2025
5.0
Everyone is amazing at VCA Westmoreland. Couldn't be happier with the care they take care of my pets! Special thanks to Dr. B and Donte!
EE
Evalina
May 24, 2019
5.0
I took my cat, Paprika, here when she was very sick, and I was very impressed by my experience. Everyone has been super nice and caring, they are knowledgeable, and I feel that the level of care provided was well worth the money! They recently changed their payment plan though, and they expect most of the bill upfront if it's for more than just a check up. Which was a little difficult for me at first, so be prepared to pay upfront. Other than that, I would absolutely recommend this place!
JB
Jeni Braden
Jan 16, 2019
5.0
I cannot reccomend this place enough! They went above and beyond to help find resources and options when my cat needed a surgery that I could not afford. Everybody was incredibly kind and supportive and the doctors are very knowledgeable. Take your furry family members here!
Frequently Asked Questions About VCA Westmoreland Animal Hospital
What are the regular operating hours of VCA Westmoreland Animal Hospital?
VCA Westmoreland Animal Hospital is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Which types of pets does VCA Westmoreland Animal Hospital provide care for?
The hospital provides care for a range of pets including dogs, cats, rabbits, reptiles, pocket pets, exotics, and aviary animals.
What veterinary services are offered at VCA Westmoreland Animal Hospital?
They offer services such as advanced care, allergy relief, diabetes treatment, diagnostics, nutrition counseling, disease treatment, parasite and flea control, wellness exams, vaccinations, spaying and neutering, and senior pet care among others.
Is VCA Westmoreland Animal Hospital accredited or affiliated with any veterinary associations?
Yes, they are associated with the American Animal Hospital Association (AAHA).
Does VCA Westmoreland Animal Hospital have any current promotions for new clients?
Yes, new clients can access a coupon for a free first exam via their website.
What is the address and contact phone number for VCA Westmoreland Animal Hospital?
The hospital is located at 3880 West 11th Avenue, Eugene, OR 97402. You can contact them at +1 541-485-4595.
Where can I find more information or updates about VCA Westmoreland Animal Hospital online?
You can visit their official website at https://vcahospitals.com/westmoreland or follow their Facebook page at https://www.facebook.com/488563587883098.
What nearby pet care facilities are located close to VCA Westmoreland Animal Hospital?
Emerald Valley Pet Medical Center is a nearby veterinarian facility you may consider for additional pet care services.
What dining options are available near VCA Westmoreland Animal Hospital if I want to grab a meal before or after my visit?
Nearby restaurants include Krispy Krunchy Chicken, Arby's, and TacoTime, providing a variety of fast food choices close to the hospital.
Are there convenient amenities such as ATMs or gas stations near VCA Westmoreland Animal Hospital?
Yes, there is a LibertyX Bitcoin ATM and a 76 gas station close to the hospital for your convenience.