Many customers praised the staff for their compassionate and attentive care towards their pets, especially during difficult times.
Staff Professionalism
The majority of reviews highlighted the professionalism and knowledge of the veterinarians and support staff.
Communication Issues
Several customers expressed dissatisfaction with communication, particularly regarding appointment scheduling and updates on their pets' conditions.
High Costs
Numerous reviews mentioned that the services are expensive, with some customers feeling pressured into unnecessary treatments.
Mixed Experiences
While many had positive experiences, there were notable negative reviews regarding perceived neglect and poor customer service.
HS
Holly Shugart
Sep 9, 2025
5.0
Everyone is amazing at VCA Westmoreland. Couldn't be happier with the care they take care of my pets! Special thanks to Dr. B and Donte!
TH
Tiffany Herbert
Jun 11, 2025
5.0
Dr. Sullivan has cared for all of our dogs for the past 4 years. She is compassionate, kind and so knowledgable. She helped us navigate diabetes and bladder cancer in our dear Lab, Dexter and was there for him at the very end. She cares for our other giant breed dog and now our 2 newer rescue puppies that joined our family 10/24 and 5/25. We wouldn't go anywhere else as her entire staff truly cares and takes the time to get to know you and treat your dog like family! Thank you Dr. Sullivan and your entire VCA Westmoreland staff for your care to all of our four legged family! ~Mr. Peabody, Daisy and Gus (and the humans)
GD
Ginat Dog
Jun 4, 2025
5.0
Our pup needed immediate surgery on his poor spine after a disc ruptured. Dr. Korff and team took such good care of him and he was literally doing better the next day. The team took our very urgent and stressful situation and handled it with care and compassion. Thank you so much!
SO
Sarah Osborn
Jan 31, 2022
5.0
Courtney and Dr Sullivan are amazing! Always so empathetic and helpful with my sweet senior chihuahuas. I truly feel like the staff there treats my dogs as though they were their own.
Frequently Asked Questions About VCA Westmoreland Animal Hospital
What are the regular operating hours of VCA Westmoreland Animal Hospital?
VCA Westmoreland Animal Hospital is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Which types of pets does VCA Westmoreland Animal Hospital provide care for?
The hospital provides care for a range of pets including dogs, cats, rabbits, reptiles, pocket pets, exotics, and aviary animals.
What veterinary services are offered at VCA Westmoreland Animal Hospital?
They offer services such as advanced care, allergy relief, diabetes treatment, diagnostics, nutrition counseling, disease treatment, parasite and flea control, wellness exams, vaccinations, spaying and neutering, and senior pet care among others.
Is VCA Westmoreland Animal Hospital accredited or affiliated with any veterinary associations?
Yes, they are associated with the American Animal Hospital Association (AAHA).
Does VCA Westmoreland Animal Hospital have any current promotions for new clients?
Yes, new clients can access a coupon for a free first exam via their website.
What is the address and contact phone number for VCA Westmoreland Animal Hospital?
The hospital is located at 3880 West 11th Avenue, Eugene, OR 97402. You can contact them at +1 541-485-4595.
Where can I find more information or updates about VCA Westmoreland Animal Hospital online?
You can visit their official website at https://vcahospitals.com/westmoreland or follow their Facebook page at https://www.facebook.com/488563587883098.
What nearby pet care facilities are located close to VCA Westmoreland Animal Hospital?
Emerald Valley Pet Medical Center is a nearby veterinarian facility you may consider for additional pet care services.
What dining options are available near VCA Westmoreland Animal Hospital if I want to grab a meal before or after my visit?
Nearby restaurants include Krispy Krunchy Chicken, Arby's, and TacoTime, providing a variety of fast food choices close to the hospital.
Are there convenient amenities such as ATMs or gas stations near VCA Westmoreland Animal Hospital?
Yes, there is a LibertyX Bitcoin ATM and a 76 gas station close to the hospital for your convenience.