VCA Westmoreland Animal Hospital

4.3
370 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Westmoreland Animal Hospital
3880 West 11th Avenue, Eugene, OR
97402, United States

Hours

Reviews

4.3
370 reviews
5 stars
261
4 stars
43
3 stars
25
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassionate and attentive care towards their pets, especially during difficult times.

Staff Professionalism

The majority of reviews highlighted the professionalism and knowledge of the veterinarians and support staff.

Communication Issues

Several customers expressed dissatisfaction with communication, particularly regarding appointment scheduling and updates on their pets' conditions.

High Costs

Numerous reviews mentioned that the services are expensive, with some customers feeling pressured into unnecessary treatments.

Mixed Experiences

While many had positive experiences, there were notable negative reviews regarding perceived neglect and poor customer service.
  • HS
    Holly Shugart
    Sep 9, 2025
    5.0
    Everyone is amazing at VCA Westmoreland. Couldn't be happier with the care they take care of my pets! Special thanks to Dr. B and Donte!
  • TH
    Tiffany Herbert
    Jun 11, 2025
    5.0
    Dr. Sullivan has cared for all of our dogs for the past 4 years. She is compassionate, kind and so knowledgable. She helped us navigate diabetes and bladder cancer in our dear Lab, Dexter and was there for him at the very end. She cares for our other giant breed dog and now our 2 newer rescue puppies that joined our family 10/24 and 5/25. We wouldn't go anywhere else as her entire staff truly cares and takes the time to get to know you and treat your dog like family! Thank you Dr. Sullivan and your entire VCA Westmoreland staff for your care to all of our four legged family! ~Mr. Peabody, Daisy and Gus (and the humans)
  • GD
    Ginat Dog
    Jun 4, 2025
    5.0
    Our pup needed immediate surgery on his poor spine after a disc ruptured. Dr. Korff and team took such good care of him and he was literally doing better the next day. The team took our very urgent and stressful situation and handled it with care and compassion. Thank you so much!
  • SO
    Sarah Osborn
    Jan 31, 2022
    5.0
    Courtney and Dr Sullivan are amazing! Always so empathetic and helpful with my sweet senior chihuahuas. I truly feel like the staff there treats my dogs as though they were their own.

Frequently Asked Questions About VCA Westmoreland Animal Hospital

What are the regular operating hours of VCA Westmoreland Animal Hospital?

VCA Westmoreland Animal Hospital is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.

Which types of pets does VCA Westmoreland Animal Hospital provide care for?

The hospital provides care for a range of pets including dogs, cats, rabbits, reptiles, pocket pets, exotics, and aviary animals.