Many customers praised the staff for their kindness, compassion, and thoroughness in caring for their pets.
Communication
Several reviews highlighted issues with communication, including misinformation and unprofessional responses from staff.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that services were overpriced or that they were misled about costs.
Mixed Experiences
While many had positive experiences, there were notable complaints about specific vets and inconsistent care.
Follow-Up Care
Customers appreciated the follow-up communication after visits, indicating a commitment to ongoing care.
SW
Summer Williams
Jan 5, 2026
5.0
I can not thank this clinic enough for taking THE BEST care of our fur babies. We had a bad experience at our previous vet office, so we were hesitant and a little anxious to switch to a new clinic. When we switched to VCA Delta Oaks, we Immediately felt safe to trust them with our pets care. They don't treat us like a number, they treat us like family. If any of our pets have an urgent issue, they work hard to try get us in right away. Highly recommend everyone there- even the front desk staff are AMAZING!! Thank you guys for being the best vet care we have EVER received. You guys are a treasure! ❤️❤️❤️
CL
Cheyenne Lindberg
Dec 31, 2025
5.0
I have worked with all of the doctors here at some point and I am so appreciative for Dr. Garretson. She is so helpful and informative and truly wants the best for my animals. A lot of medical/veterinary people speak and don’t realize that those of us without their expertise don’t know what they are talking about. Dr. Garretson always explains in (human words) as I call them and really wants you to feel comfortable with your treatment. She’s never pushy and always so kind. My dog isn’t a fan of most but he seems to be just as pleased with her as I am. I also love the follow up after the appointment by office staff to answer any remaining questions. It’s not the most affordable option for veterinary care but I keep coming back solely due to Dr. Garretsons care.
SB
sakora bucholz
Sep 22, 2025
5.0
Very thankful for everyone that works here. Never have had anything close to a bad experience. Staff is always beyond friendly, extremely welcoming to me and my pups. Even my stubborn husky! They make us all feel very loved when we come in, also, my dogs get extremely excited when we pull up to the vet.. if that’s not a good sign I’m not sure what is!
A9
AP 987
Sep 19, 2025
1.0
I would not recommend this VCA location. I received misinformation from the staff that led to unnecessary consequences, and when the issue was brought up, management did not take responsibility. Customers should not have to pay the price for staff or communication errors. Pet care requires trust, and unfortunately, that trust was broken here.
LH
Lori Harmon
Sep 11, 2025
1.0
The vet tech had on so much perfume that my dog absolutely reeks now. When I mentioned this to another tech, she told me that she really enjoys the other tech's perfume and that I should just give my dog a bath. Like that's no big deal - just give your dog a bath after he's just been to the vet. This was a really horrible experience and I will definitely be looking for another vet.
Frequently Asked Questions About VCA Delta Oaks Animal Hospital
What are the operating hours of VCA Delta Oaks Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 5:30 PM, and on Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Which types of pets does VCA Delta Oaks Animal Hospital provide care for?
They provide care for cats, dogs, and rabbits.
What veterinary services are available at VCA Delta Oaks Animal Hospital?
Services include allergy relief, cold laser therapy, dental care, diabetes treatment, nail trimming, flea and tick control, surgery, health exams, pharmacy, microchipping, nutrition, parasite control, pain management, preventive medicine, radiology, spays and neuters, vaccinations, senior wellness, weight management, and wellness exams.
Where is VCA Delta Oaks Animal Hospital located?
It is located at 1020 Green Acres Rd, Suite 5, Eugene, OR 97408, USA.
What payment methods does VCA Delta Oaks Animal Hospital accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does VCA Delta Oaks Animal Hospital offer any promotions for new clients?
Yes, new clients can access a Free First Exam coupon via their website.
What safety protocols are followed at VCA Delta Oaks Animal Hospital?
The hospital follows health and safety protocols based on healthcare best practices and state and local guidance and regulations.
What nearby pet stores could be convenient for VCA Delta Oaks Animal Hospital customers?
Nearby pet stores include J Co Feed and Pet Supply, JCO Natural Pet, and Mini Pet Mart, which customers might visit for pet supplies before or after an appointment.
Are there nearby dining options close to VCA Delta Oaks Animal Hospital?
Yes, customers can find Sushi Domo and Jasper's Deli nearby for meals or snacks when visiting the area.
What medical facilities are near VCA Delta Oaks Animal Hospital that clients might also find useful?
Nearby medical facilities include Delta Oaks Clinic and Serenity Hospice, which provide additional healthcare services to the community.