Verizon

4.6
271 reviews
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Business Details

170 W. Ellendale Ave, Dallas, OR
97338, United States
(503) 623-6118
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Dallas, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
170 W. Ellendale Ave, Dallas, OR
97338, United States

Hours

Reviews

4.6
268 reviews
5 stars
228
4 stars
14
3 stars
2
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Mario, Chase, and Hannah for their excellent service.

Long Wait Times

Several reviews mentioned long wait times and insufficient staffing, leading to frustration among customers.

Mixed Experiences

While some customers had positive interactions, others reported negative experiences, particularly with management and certain employees, leading to a lack of consistency in service quality.

Product Issues

Customers expressed dissatisfaction with product-related issues, including problems with phone setups and service plans, which contributed to negative perceptions of the store.
  • KB
    kyle brown
    3 days ago
    5.0
    Gerald is the best member of Verizon I have got to meet
  • TT
    Tia Trine
    3 days ago
    5.0
    This store was incredibly helpful, and every employee was knowledgeable, confident, and attentive. They made the entire experience smooth and enjoyable from start to finish. I was truly impressed by the level of service and would absolutely choose this location over any other store in Salem. Highly recommended! CAN YOU HEAR ME NOW!!!
  • RE
    Robbie Errand
    Dec 7, 2025
    5.0
    Great great service excellent attitude the kid was helping five people all at the same time he did a great job it was also his first day he killed it was making people laugh was getting everything done in a timely manner he was really really great
  • EC
    emily catterson
    Dec 5, 2025
    1.0
    honestly horrible they LIE!!!! my plan remand the same and im very upset they jusy want you to go to the newest plan to “save money ” but i ENDED UP PAYING MOREE!!! DO NOT RECOMMEND
  • JS
    Jon Steven
    Dec 5, 2025
    1.0
    WORST PLACE EVER!! Half of the stuff don't know what they are doing and most of them just oversell you on deals that make no sense
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Frequently Asked Questions About Verizon

What is Victra and what services do they offer?

Victra is a Verizon Authorized Retailer in Dallas, OR, offering wireless devices like phones, tablets, smartwatches, accessories, and device protection, along with new lines, upgrades, and accessories services.

What are the operating hours for the Victra Verizon store in Dallas, OR?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.