Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Dallas, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees who provided excellent service.
Long Wait Times
Several reviews mentioned long wait times and insufficient staffing, leading to frustration among customers.
Mixed Experiences
While some customers had positive interactions, others reported negative experiences, particularly with management and certain employees.
Product Issues
Customers expressed dissatisfaction with product issues and the handling of upgrades and trade-ins, leading to confusion and frustration.
KB
Krista Brown
Jan 14, 2026
5.0
Always helpful and friendly. Thank you.
JM
Jenee Montgomery
Jan 12, 2026
5.0
Very helpful! Upgrade went flawless.
KB
kyle brown
Jan 9, 2026
5.0
Gerald is the best member of Verizon I have got to meet
TT
Tia Trine
Jan 9, 2026
5.0
This store was incredibly helpful, and every employee was knowledgeable, confident, and attentive. They made the entire experience smooth and enjoyable from start to finish. I was truly impressed by the level of service and would absolutely choose this location over any other store in Salem. Highly recommended! CAN YOU HEAR ME NOW!!!
RE
Robbie Errand
Dec 7, 2025
5.0
Great great service excellent attitude the kid was helping five people all at the same time he did a great job it was also his first day he killed it was making people laugh was getting everything done in a timely manner he was really really great