Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Clackamas, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
253 reviews
5 stars
196
4 stars
10
3 stars3
2 stars3
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Kirill, Troy, and Darius.
Long Wait Times
Several reviews mentioned long wait times for service, with some customers expressing frustration over delays and being redirected to corporate offices.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude staff and poor service, leading to a divided perception of the store.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
Store Organization
Some reviews indicated issues with store organization and staffing, leading to confusion and dissatisfaction during visits.
- SCSummer Coburn4 days ago5.0Luke and Kirill were awesome! They took their time and really walked us through everything. This store rocks!
- GBGulaiym BNov 8, 20255.0Меня обслуживали Кирилл . Я очень блогадарен. Он мне помогал с терпением. Он очень легко решил мои проблемы. Спасибо Кирилл 👍
- ITirina TarankovNov 7, 20255.0Wonderful help from Kirill and Luke! Professional, reliable and knowledgeable service provided! Thank you guys so very much! Star ⭐️ award
- PHPainter HOct 30, 20255.0Kirill has been there to help me on multiple occasions. Always courteous, patient with me and my challenges, and a good representative for Verizon. I have encouraged anyone I meet who is a Verizon customer to patronize this location because of the great service I have always received. A million thanks to Kirill for all his help!!
- RHRachel HusoOct 25, 20251.0Edited: initial process of getting new phone was fine but when we returned the next day to trade in old phones we’re told one of the phones trade in value was $250 less than what we were told the previous day. We were also told they would waive the activation fee but when we called the number to do this were quoted a 7 hour hold time to speak to a representative. So in total our monthly bill went up more than what we were told and we were charged $100 more for “activation”
Frequently Asked Questions About Verizon
What products does the Verizon authorized retailer Victra in Clackamas offer?
Victra offers a full range of wireless devices including smartphones, tablets, wearable technology, home internet, accessories, and device protection.
What brands can I find at the Victra Verizon store in Clackamas?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and Mophie.
What are the store hours for Victra Verizon in Clackamas?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Victra in Clackamas offer in-store pickup for devices?
Yes, Victra offers in-store pickup services.
What payment methods are accepted at the Verizon authorized retailer in Clackamas?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle my old electronics at the Victra Verizon store in Clackamas?
Yes, the store offers electronics recycling.
Is free Wi-Fi available at the Victra Verizon store in Clackamas?
Yes, free Wi-Fi is available for customers in the store.
How can I schedule service or device appointments for Victra Verizon in Clackamas?
You can schedule service or device appointments through the My Verizon app or the store's quick scheduling link.
What nearby food options are available around the Victra Verizon store in Clackamas?
Nearby food options include Jack in the Box, Victorico's Mexican Food, Pizza Hut, McDonald's, Carl's Jr., Starbucks, Blimpie, and Bon Baguette.
What nearby services and amenities can customers visit before or after their trip to Victra Verizon in Clackamas?
Customers can visit nearby places like Sports Cave Barbers for grooming, Therapeutic Associates Happy Valley Physical Therapy for health services, and Sunnyside Veterinary Hospital for pet care.
Are there any nearby fitness or wellness centers near Victra Verizon in Clackamas?
Yes, Breathe Yoga at Bridgetown Chiropractic and Align Acupuncture & Chiropractic are nearby wellness centers that customers might find useful.