Verizon

4.3
253 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Clackamas, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
14673 Se Sunnyside Rd, Clackamas, OR
97015, United States

Hours

Reviews

4.3
253 reviews
5 stars
196
4 stars
10
3 stars
3
2 stars
3
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Kirill, Troy, and Darius.

Long Wait Times

Several reviews mentioned long wait times for service, with some customers expressing frustration over delays and being redirected to corporate offices.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and poor service, leading to a divided perception of the store.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.

Store Organization

Some reviews indicated issues with store organization and staffing, leading to confusion and dissatisfaction during visits.
  • SC
    Summer Coburn
    4 days ago
    5.0
    Luke and Kirill were awesome! They took their time and really walked us through everything. This store rocks!
  • GB
    Gulaiym B
    Nov 8, 2025
    5.0
    Меня обслуживали Кирилл . Я очень блогадарен. Он мне помогал с терпением. Он очень легко решил мои проблемы. Спасибо Кирилл 👍
  • IT
    irina Tarankov
    Nov 7, 2025
    5.0
    Wonderful help from Kirill and Luke! Professional, reliable and knowledgeable service provided! Thank you guys so very much! Star ⭐️ award
  • PH
    Painter H
    Oct 30, 2025
    5.0
    Kirill has been there to help me on multiple occasions. Always courteous, patient with me and my challenges, and a good representative for Verizon. I have encouraged anyone I meet who is a Verizon customer to patronize this location because of the great service I have always received. A million thanks to Kirill for all his help!!
  • RH
    Rachel Huso
    Oct 25, 2025
    1.0
    Edited: initial process of getting new phone was fine but when we returned the next day to trade in old phones we’re told one of the phones trade in value was $250 less than what we were told the previous day. We were also told they would waive the activation fee but when we called the number to do this were quoted a 7 hour hold time to speak to a representative. So in total our monthly bill went up more than what we were told and we were charged $100 more for “activation”

Frequently Asked Questions About Verizon

What products does the Verizon authorized retailer Victra in Clackamas offer?

Victra offers a full range of wireless devices including smartphones, tablets, wearable technology, home internet, accessories, and device protection.

What brands can I find at the Victra Verizon store in Clackamas?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and Mophie.