Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Canby, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
258 reviews
5 stars
220
4 stars
15
3 stars1
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Noah, Adam, and Chris for their exceptional service.
Efficiency
Several reviews highlighted the quick and efficient handling of customer issues, although some noted long wait times during busy periods.
Communication Issues
A few customers reported problems with communication, including misunderstandings about billing and service details, leading to frustration.
Store Environment
The store was generally described as clean and welcoming, although some customers mentioned issues with staffing and wait times.
Mixed Experiences
While many reviews were positive, there were also negative experiences regarding billing practices and service quality, indicating inconsistency in customer satisfaction.
- WWWendy Weathers2 days ago5.0Wonderful, very patient and informative with picking out new devices! Thanks Kevin!
- KSkris sallee2 days ago5.0Finally had to upgrade my phone. Autumn at the Canby store was awesome! Super helpful and knowledgeable about addressing my technology issues. I highly recommend asking for Autumn!
- RMRonnie M2 days ago5.0Smooth, fast transaction. Fast transferring. Great customer service!
- RJRyan Jess3 days ago5.0Excellent customer service. Very friendly and helpful.
- SNShameka Maddox- NoblesJan 5, 20265.0Super friendly! Helped with everything with a very positive attitude!
Frequently Asked Questions About Verizon
What products and services are offered at the Verizon Victra store in Canby, OR?
The Verizon Victra store offers wireless devices including phones, tablets, home internet, smartwatches, and accessories. They provide services such as new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon Victra in Canby, OR?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store in Canby offer in-store pickup?
Yes, the store offers in-store pickup services for customers.
Which payment methods are accepted at the Verizon Victra store?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store support recycling of electronics?
Yes, the store offers electronics recycling services.
What languages are spoken at the Verizon Victra store in Canby?
The store staff speaks English and Spanish to assist customers.
What brands of products can I find at the Verizon Victra store?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
If I need to ship a package before visiting Verizon, where can I go nearby?
The UPS Store is nearby and offers freight and cargo services, making it convenient to send packages before visiting Verizon.
Are there places to grab coffee near the Verizon store in Canby?
Yes, Dutch Bros Coffee and Starbucks are nearby, perfect for a coffee break before or after your visit to Verizon.
What dining options are available near the Verizon Victra store?
Nearby dining options include Thai Corner Cuisine for Asian flavors, and fast food restaurants such as A&W, KFC, and Burger King for quick meals.