Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Brookings, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Matthew, Gavin, and John.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about poor experiences, including issues with billing and unprofessional behavior from some staff.
Problem Resolution
Several customers noted that staff were patient and took the time to resolve issues, particularly with phone activations and plan changes.
Store Environment
Some reviews mentioned a lack of organization and cleanliness in the store, which negatively impacted the customer experience.
JB
Jagger Burris
Jan 21, 2026
5.0
Mathew was a huge help at this store and got my monthly down over 100 a month for the whole family! Would definitely recommend the staff here.
WW
Wendy Walker
Dec 16, 2025
5.0
Great customer service and very friendly.
LL
Lori
Dec 1, 2025
5.0
Wonderful service.
DN
Dana Nicolas
Oct 30, 2025
5.0
Really appreciate all the help and patience we received from Mitch. He's excellent customer service 👏
JG
Justin Goudelock
Sep 23, 2025
5.0
It was a great experience. Matthew was super helpful and knowledgeable. I highly recommend.