Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Bend for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
356 reviews
5 stars
143
4 stars
49
3 stars
26
2 stars
32
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff being unhelpful, rude, or dismissive during their visits.
Staff Training
Numerous reviews highlighted a lack of training among staff, leading to misinformation and inadequate assistance.
Long Wait Times
Customers frequently experienced long wait times, often exceeding expectations, which contributed to frustration.
Mixed Experiences
While some customers praised specific employees for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.
Appointment Issues
Several reviews mentioned confusion regarding appointment requirements, with some customers feeling they were not adequately informed.
- PPP.I.2 days ago1.0Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
- DLDan LingJan 3, 20261.0Employees are either poorly trained or grossly incompetent. We left incredibly frustrated after more than 30 minutes
- BCBianca CastellanosDec 27, 20251.0these guys were highly unhelpful and unwilling to help resolve my isssues. Yes it was a system issue on their own end. The manager decided to take no futher stoed or actions to get this resolved. Verizon customer support suggested I should tell them to go this route. I told verizon they should be the ones doing checks and training with their stores. If you have things figured out properly sure go there but Not helpful if you dont. I highly don’t recommend for any college student or younger adult going this route use the online stuff.
- GWgrace williamsDec 8, 20255.0Jasmine was very helpful with helping figure out my new phone after my other one got stolen! If your looking for a kind and helpful representative definitely look for jasmine!
- AWAlecia WrightDec 5, 20251.0The representative at the store told us completely different information than what ended up in our bill. Called Verizon to correct the issue and was told “the stores are separate from us and he was wrong sorry” so now I’m stuck with a plan I didn’t even want and all these extra “perks” that I actually ended up paying even more for. It’s a scam service and I wouldn’t trust anyone here moving forward.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Bend, OR?
The Verizon store in Bend is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Bend?
The Verizon store is located at 20789 NW Henry Ave, Ste 130, Bend, OR 97703.
What products does the Verizon store in Bend offer?
The store offers a range of products including the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment at the Verizon store in Bend?
Yes, you can schedule an in-store appointment online through the Verizon website or via the My Verizon app.
What delivery and pickup options does Verizon in Bend provide?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What payment methods are accepted at the Verizon Bend store?
The store accepts pay by check, debit cards, and mobile NFC payments, and does not require cash only payments.
What services can I get at the Verizon store in Bend?
You can get mobile plans, wireless internet plans, and voice plans at the store.
Are there any nearby places to grab coffee near the Verizon store in Bend?
Yes, there are Starbucks locations nearby where you can enjoy coffee before or after your visit to Verizon.
Where can I shop for wholesale items close to Verizon in Bend?
Costco Wholesale and Costco stores are nearby, offering a variety of wholesale goods that make for a convenient shopping trip alongside your Verizon visit.
If I’m visiting Verizon in Bend, what other shopping options are nearby?
Nearby shopping options include sports gear at Sportsman's Warehouse Bend, pet supplies at PetSmart and Banfield Pet Hospital, and clothing at JCPenney.