VCA Murrayhill Veterinary Hospital

Reviews

• RB

  Rebecca B

  Apr 14, 2026
  2.0
  I am extremely disappointed with the care Murrayhill Animal Hospital provided to our senior pet. She was diagnosed with bone cancer, a condition that is extremely painful. Despite this, she was not given any pain medication, and I had to watch her suffer unnecessarily. The veterinarian did not print or email any instructions for our pet’s palliative care. We trusted the veterinarians at Murrayhill Animal Hospital to provide compassionate, humane care, especially for an elderly pet/family member, facing a terminal diagnosis. Unfortunately, that trust was broken. Pain management is a basic part of veterinary care, and withholding it caused our pet to suffer immense pain. Veterinarian care is very expensive and we paid to get the best care and advice for our pets, Murrayhill failed miserably. We would also like to recommend that Murrayhill reconsiders their euthanasia practices. It was very disturbing and disrespectful of Murrayhill to put a cat to sleep right next door to us, when our pet was having a checkup. We will never forget that poor cat meowing in a very loud stressful cry, and then having to witness the owners of the cat, an elderly couple leave crying and completely devastated. If your pet is having surgery and you receive a phone call the night before from the front desk, for pre-surgery instructions, please ask to speak to a technician that understands the instructions. We were not given the correct information before our pet’s surgery and this caused us and our pet extreme stress, because it delayed our pet’s surgery. I told the Veterinarian about this, and she said “oh, the front desk doesn’t know how to read the instructions” and just shrugged it off. Murrayhill also made other mistakes with our other pet, but there are just too many to list, so we made the decision to change veterinarians and get the proper care that our pets deserve. Please do your research if your pet has a terminal illness and ensure that they are getting the proper treatment and especially pain medication. We paid a lot of money, to get the proper care for our senior pet and she suffered, which was totally unnecessary. We hope this feedback encourages Murrayhill Animal Hospital to prioritize comfort and quality of life for future patients, especially those at the end of life and provide better training to their personnel. No pet should have to endure what ours did, or the grief that we suffered.
• DS

  Domonique S.

  Apr 13, 2026
  5.0
  I have had a lot of dogs in my life, which means lots of vets. This place is absolutely the best vet I have ever been to. The staff is so incredible. Every single one. The communication, friendliness and following up is wonderful. Both of my dogs enjoy coming here.
• KK

  Katie Kenna

  Apr 9, 2026
  5.0
  We’ve brought our babies here for over 10 years. They are the most compassionate and caring people in veterinary medicine.
• DS

  Dr. Matt Singler

  Dec 31, 2025
  1.0
  Giving them a 1 star because of overcharging. This facility will overcharge for unnecessary labs or exams. I did not approve a skin lab and the vet lied saying it was discussed when the pet was dropped off but that was not the case. The vet care is as expected but I don’t appreciate their billing practices and lying about consent.
• ML

  Mike Lahana

  Dec 11, 2025
  1.0
  I am writing this primarily as a cautionary note to any pet parents thinking of bringing their furry family member here. I think this place is probably fine for routine vaccines and the like, but for anything else, it feels to me like the priority was charging for repeated tests than actually solving the root cause. My pup was experiencing symptoms of a UTI, and when we went in for a full exam, they gave her an exam and then suggested a urinalysis. Fine. Then prescribed some meds. Then wanted another urinalysis. Then prescribed some meds. Then another urinalysis. Then a urine culture. Then prescribed some meds. Then another urinalysis. Then another culture. I recall jokingly asking if there was a punch card for these tests and maybe I'd get the 5th one free (there's not). Finally it was recommended that she do some imaging to see what's going on. At that point I had decided to go to another vet and get a second opinion. Before recommending anything, the new vet (NOT VCA) performed a basic hands-on exam and noted that it physically felt like bladder stones. They did some imaging tests to confirm (at a fraction of the price, I should add) and discovered that there was a massive amount of stones, some almost golf ball sized. She recently had the surgery to remove them and we expect a full recovery soon. Moral of the story, if a competent vet had done a proper exam from the beginning, this could have been solved months ago and my dog would have felt relief much sooner. But that may not have made them quite as much money. Don't be afraid to get a second opinion, folks.

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