Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Baker City, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
530 reviews
5 stars
456
4 stars
31
3 stars
10
2 stars5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, patient, and helpful, with specific mentions of employees like Manny, Robert, and Misty.
Long Wait Times
Several reviews noted long wait times to receive assistance, especially during busy periods, leading to frustration among customers.
Mixed Experiences
While many customers had positive interactions, some reported issues with billing, promotions, and product availability, indicating inconsistency in service quality.
Store Environment
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
- GMGlen GK MeansDec 18, 20255.0Ivan provided me w/superior service, was informative and patient. He is to be commended for his knowledge and service. He's so good, I went back home, grabbed my wife and brought her into the Baker City Verizon so she could have Ivan upgrade her iPhone to the newest model for free. I would give him 6 stars if ur scale went that high! Glen Means, Baker City OR
- KMKatherine MaciasDec 11, 20255.0Parker was super patient and nice with helping me switch plans and helped me get a newer phone. Recommend working with him!!
- BBBluvDec 1, 20254.0Drinks and appetizers would be nice while I'm waiting for service.
- JEJoshua EnixOct 23, 20255.0It was helpful in every single way possible
- JBJames BurlisonSep 14, 20251.0You have to wait hours just to talk to someone.
Frequently Asked Questions About Verizon
What products does Verizon in Baker City offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What are the operating hours of Verizon in Baker City?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in person at Verizon Baker City?
Yes, the store offers in-store pickup services for customers.
What are the accepted payment options at this Verizon location?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Baker City offer device repair services?
This location does not offer service or repair services.
Is there free Wi-Fi available at the Verizon store in Baker City?
Yes, free Wi-Fi is available for customers in the store.
Does Verizon Baker City support electronics recycling?
Yes, the store welcomes electronics recycling.
What other mobile phone stores are nearby Verizon in Baker City?
Nearby mobile phone stores include U.S. Cellular Authorized Agent - Navigate Wireless, UScellular, and GoWireless Premium Verizon Wireless Retailer, offering local alternatives for wireless devices and services.
Are there places to get coffee near Verizon in Baker City?
Yes, there are two Starbucks locations close by where customers can enjoy coffee or snacks before or after visiting Verizon.
What nearby amenities could customers visit around Verizon in Baker City?
Customers can visit Baker Towne Square shopping center, Albertsons supermarket and pharmacy, or the Community Connection of Baker County community center nearby to combine errands or enjoy local services.