Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Baker City, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
527 reviews
5 stars
454
4 stars
30
3 stars
10
2 stars5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Manny, Robert, and Misty.
Long Wait Times
Several reviews mentioned long wait times to receive assistance, especially during busy periods, indicating a need for more staff.
Mixed Experiences
While many customers had positive experiences, some reported issues with billing and promotions, leading to frustration and dissatisfaction.
Knowledgeable Staff
Customers frequently noted the staff's expertise in helping them choose the right devices and plans, contributing to a positive shopping experience.
Store Environment
The store was described as clean and well-organized, providing a pleasant atmosphere for customers.
- JEJoshua EnixOct 23, 20255.0It was helpful in every single way possible
- JBJames BurlisonSep 14, 20251.0You have to wait hours just to talk to someone.
- BJBob JohnsonAug 23, 20251.0Made appointment drove 1hr 45min to find out there were not truthful in their offers they pretty much wanted me to walk next door to u.s cellular and wait and get a release from them But wanted my phone to see if it is compatible with theirs Long story short i been with u.s cellular for 20 + years I am 69 years old and I fear like I was on a scam waste of time and fuel for that appointment
- DPDennis PowellJul 16, 20255.0Emmanuel was wonderful to work with. He took care of my phone problems. Very thorough and knowledgeable. He is an asset to Verizon.
- HSHudson SpikeJul 16, 20255.0Emmanuel helped me out trading in a new phone. He was super efficient and extremely knowledgeable and kind. He had great customer service. I would recommend him to help with any needs at Baker Cities Location!
Frequently Asked Questions About Verizon
What products does Verizon in Baker City offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What are the operating hours of Verizon in Baker City?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in person at Verizon Baker City?
Yes, the store offers in-store pickup services for customers.
What are the accepted payment options at this Verizon location?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Baker City offer device repair services?
This location does not offer service or repair services.
Is there free Wi-Fi available at the Verizon store in Baker City?
Yes, free Wi-Fi is available for customers in the store.
Does Verizon Baker City support electronics recycling?
Yes, the store welcomes electronics recycling.
What other mobile phone stores are nearby Verizon in Baker City?
Nearby mobile phone stores include U.S. Cellular Authorized Agent - Navigate Wireless, UScellular, and GoWireless Premium Verizon Wireless Retailer, offering local alternatives for wireless devices and services.
Are there places to get coffee near Verizon in Baker City?
Yes, there are two Starbucks locations close by where customers can enjoy coffee or snacks before or after visiting Verizon.
What nearby amenities could customers visit around Verizon in Baker City?
Customers can visit Baker Towne Square shopping center, Albertsons supermarket and pharmacy, or the Community Connection of Baker County community center nearby to combine errands or enjoy local services.