Cricket Wireless Authorized Retailer

4.3
164 reviews
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Business Details

1895 14th Ave SE Ste E507, Albany, OR
97322, United States
(541) 248-2198
https://www.cricketwireless.com/stores/or/albany/1895-14th-ave-se-ste-e507
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About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Albany store today.

Location

Cricket Wireless Authorized Retailer
1895 14th Ave SE Ste E507, Albany, OR
97322, United States

Hours

Reviews

4.3
164 reviews
5 stars
118
4 stars
20
3 stars
5
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Xavier, Yuri, and Miranda.

Mixed Experiences

While some customers had positive interactions, others reported rude service and unhelpful staff, particularly during busy times.

Product Knowledge

Several reviews highlighted the staff's ability to provide useful information and suggestions regarding phone options and plans.

Store Environment

Customers appreciated the cleanliness and professionalism of the store, especially during COVID-19.

Affordability

Cricket's pricing was frequently noted as a positive aspect, with many customers expressing satisfaction with the value for money.
  • SJ
    Steve J
    Jan 2, 2026
    5.0
    Rianna was awesome, transferred account from old phone, all features everything works great. Excellent customer service and very friendly!
  • TB
    Terrah Brady
    Oct 26, 2025
    5.0
    The guys at cricket in the mall in Albany are amazing I walked in with no phone no contacts nothing. I was getting aggravated frustrated and I'm sure my tone expressed that but they were kind polite and helpful especially Xavier he went above and beyond and was kind through my attitude... Probly saved me from myself today got my phone working and switched over . 5 stars even though he deserves ten thank u for your kindness and efficiency today.
  • DP
    Daniel Pena
    Jul 29, 2025
    5.0
    I’m living from my car with 15gb of hotspot Doing uber Today Xavier had let me know there’s a cricket upgrade from 15gb to 50gb This is a huge drastic change for me !! And I qualified for free :)!!!!!!!! U need cricket
  • DC
    Doug Carr
    May 19, 2023
    4.0
    I'm still having issues with my phone and need to go back to get my data switched over
  • RW
    Richard Wilcox
    Feb 12, 2021
    5.0
    Great service!
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Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer offer in Albany?

Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract, tailored to fit your lifestyle.

Where is Cricket Wireless Authorized Retailer located in Albany, OR?

The store is located at 1895 14th Ave SE Ste E507, Albany, OR 97322.