Cricket Wireless Authorized Retailer

4.3
163 reviews
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Business Details

1895 14th Ave SE Ste E507, Albany, OR
97322, United States
(541) 248-2198
https://www.cricketwireless.com/stores/or/albany/1895-14th-ave-se-ste-e507
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About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Albany store today.

Location

Cricket Wireless Authorized Retailer
1895 14th Ave SE Ste E507, Albany, OR
97322, United States

Hours

Reviews

4.3
163 reviews
5 stars
117
4 stars
20
3 stars
5
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Xavier, Yuri, and Miranda going above and beyond.

Mixed Experiences

While some customers had excellent experiences, others reported poor service, particularly from weekend staff, leading to frustration and dissatisfaction.

Affordability

Customers appreciate Cricket's affordable plans and pricing, often highlighting it as a key reason for choosing the service.

Store Environment

The store was noted for being clean and following health protocols, although some customers expressed frustration over mask policies.

Product Knowledge

Several reviews highlighted the staff's knowledge about products and services, helping customers make informed decisions.
  • TB
    Terrah Brady
    Oct 26, 2025
    5.0
    The guys at cricket in the mall in Albany are amazing I walked in with no phone no contacts nothing. I was getting aggravated frustrated and I'm sure my tone expressed that but they were kind polite and helpful especially Xavier he went above and beyond and was kind through my attitude... Probly saved me from myself today got my phone working and switched over . 5 stars even though he deserves ten thank u for your kindness and efficiency today.
  • DP
    Daniel Pena
    Jul 29, 2025
    5.0
    I’m living from my car with 15gb of hotspot Doing uber Today Xavier had let me know there’s a cricket upgrade from 15gb to 50gb This is a huge drastic change for me !! And I qualified for free :)!!!!!!!! U need cricket
  • GW
    George Washington
    Jul 15, 2025
    1.0
    Being poor service phone wise for service customer service wise I mean but let's face it they're one of the cheapest companies that's why they exist huh
  • MP
    Maria Palos
    Feb 26, 2023
    5.0
    Todo muy bien Gracias 😘
  • BH
    Bret Hartwick
    Dec 25, 2021
    5.0
    Love it ppl at nice
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Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer offer in Albany?

Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract, tailored to fit your lifestyle.

Where is Cricket Wireless Authorized Retailer located in Albany, OR?

The store is located at 1895 14th Ave SE Ste E507, Albany, OR 97322.