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Best Buy Mobile

4.3
(163 reviews)

Business Details

550 King St. N, Unit H16, Waterloo, ON
N2L5W6, Canada
(519) 772-0341
https://stores.bestbuy.ca/en-ca/on/waterloo/550-king-st-n-unit-h16

About

Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual ServicesBest Buy

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy Mobile
550 King St. N, Unit H16, Waterloo, ON
N2L5W6, Canada

Hours

Reviews

4.3
163 reviews
5 stars
109
4 stars
25
3 stars
10
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals who provided exceptional service.

Sales Experience

Customers reported positive experiences during the sales process, highlighting good deals and assistance in choosing products.

Technical Support

There were mixed reviews regarding technical support, with some customers experiencing issues with follow-up and problem resolution.

Store Environment

The store was often described as busy, which sometimes led to longer wait times for assistance.

Product Availability

Some customers expressed frustration with product availability and stock issues, particularly during busy sales periods.
  • RB
    Rosa Barranca
    5 days ago
    5.0
    Great place to get a phone, the three gentleman in there were all so nice and friendly. They helped me find the best deal and kept in my budget. I’m not definitely going back and recommending all my friends and family. Thanks Mohammad, Rashid, and another fella
  • AB
    Aahna Bhargava
    Feb 1, 2026
    5.0
    Rupakshi was very helpful when we went in store to inquire and buy a laptop!
  • IS
    Iqbal Singh
    Jan 4, 2026
    3.0
    Sales process is friendly and very good but the complaints/help is very poor as I had my line suspended the very next day (which i understand could be a technical issue) but the person I spoke to on phone told he would call back in 15 mins and never called back and after reaching the store the guy says he was busy (spending 4 seconds to inform the representative who I was working with to contact me for get in touch was difficult for him).
  • MI
    Mohammed Ismail
    Nov 30, 2025
    5.0
    One of the best store to provide mobile plans and important customer service all the employees are very good very supporting. I brought iPhone 17 Pro Max and 16 Pro Max from this store really amazing service thank you so much.
  • ZZ
    Zhang Zhuoyan
    Nov 29, 2025
    5.0
    I would like to leave a very positive review for a lady at Best Buy Mobile who assisted me today. She demonstrated a truly professional attitude and was extremely helpful throughout the entire process. Although I unfortunately forgot to ask for her name, I am genuinely grateful for the clear guidance she provided regarding my return issue. Her patience and willingness to help made a stressful situation much easier. Thank you for your excellent service!

Frequently Asked Questions About Best Buy Mobile

Where is Best Buy Mobile in Waterloo located?

Best Buy Mobile is located at 550 King St. N, Unit H16, inside Conestoga Mall in Waterloo, ON.

What are the store hours for Best Buy Mobile?

The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 11:00 AM to 5:00 PM.

Brand Certified Facts from Best Buy Mobile

Best Buy Mobile partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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