Brand Certified
Best Buy Mobile
4.3(163 reviews)
Certified by Best Buy Mobile • Feb 22, 2026
Business Details
550 King St. N, Unit H16, Waterloo, ON
N2L5W6, Canada
Certified by Best Buy Mobile • Feb 22, 2026
(519) 772-0341
Certified by Best Buy Mobile • Feb 22, 2026
https://stores.bestbuy.ca/en-ca/on/waterloo/550-king-st-n-unit-h16
Certified by Best Buy Mobile • Feb 22, 2026
About
Certified by Best Buy Mobile • Feb 22, 2026
Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual ServicesBest Buy
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Best Buy Mobile • Feb 22, 2026
Hours
Certified by Best Buy Mobile • Feb 22, 2026
Reviews
4.3
163 reviews
5 stars
109
4 stars
25
3 stars
10
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals who provided exceptional service.
Sales Experience
Customers reported positive experiences during the sales process, highlighting good deals and assistance in choosing products.
Technical Support
There were mixed reviews regarding technical support, with some customers experiencing issues with follow-up and problem resolution.
Store Environment
The store was often described as busy, which sometimes led to longer wait times for assistance.
Product Availability
Some customers expressed frustration with product availability and stock issues, particularly during busy sales periods.
- RBRosa Barranca5 days ago5.0Great place to get a phone, the three gentleman in there were all so nice and friendly. They helped me find the best deal and kept in my budget. I’m not definitely going back and recommending all my friends and family. Thanks Mohammad, Rashid, and another fella
- ABAahna BhargavaFeb 1, 20265.0Rupakshi was very helpful when we went in store to inquire and buy a laptop!
- ISIqbal SinghJan 4, 20263.0Sales process is friendly and very good but the complaints/help is very poor as I had my line suspended the very next day (which i understand could be a technical issue) but the person I spoke to on phone told he would call back in 15 mins and never called back and after reaching the store the guy says he was busy (spending 4 seconds to inform the representative who I was working with to contact me for get in touch was difficult for him).
- MIMohammed IsmailNov 30, 20255.0One of the best store to provide mobile plans and important customer service all the employees are very good very supporting. I brought iPhone 17 Pro Max and 16 Pro Max from this store really amazing service thank you so much.
- ZZZhang ZhuoyanNov 29, 20255.0I would like to leave a very positive review for a lady at Best Buy Mobile who assisted me today. She demonstrated a truly professional attitude and was extremely helpful throughout the entire process. Although I unfortunately forgot to ask for her name, I am genuinely grateful for the clear guidance she provided regarding my return issue. Her patience and willingness to help made a stressful situation much easier. Thank you for your excellent service!
Frequently Asked Questions About Best Buy Mobile
Where is Best Buy Mobile in Waterloo located?
Best Buy Mobile is located at 550 King St. N, Unit H16, inside Conestoga Mall in Waterloo, ON.
What are the store hours for Best Buy Mobile?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 11:00 AM to 5:00 PM.
Does Best Buy Mobile offer in-store pickup services?
Yes, Best Buy Mobile offers in-store pickup for your convenience.
What payment methods are accepted at Best Buy Mobile?
Best Buy Mobile accepts American Express, Android Pay, Apple Pay, cash, financing options, MasterCard, and Visa.
Is Best Buy Mobile wheelchair accessible?
Yes, the store has wheelchair accessible parking, entrance, and elevator to accommodate all customers.
Does Best Buy Mobile offer same-day delivery or curbside pickup?
No, Best Buy Mobile does not offer same-day delivery or curbside pickup services.
Are repairs available at Best Buy Mobile?
No, Best Buy Mobile does not provide service repair.
What nearby mobile phone stores are close to Best Buy Mobile?
Freedom Mobile and Tbooth Wireless are nearby mobile phone and telecommunications stores you can visit around Conestoga Mall.
Where can I find clothing and fashion accessory stores near Best Buy Mobile?
Nearby stores like Bentley, Lids, and RW&CO. offer a variety of luggage, fashion accessories, and clothing options within Conestoga Mall.
What dining options are available near Best Buy Mobile in Conestoga Mall?
You can try Freshly Squeezed for smoothies and vegetarian dishes, Famous Wok for Chinese cuisine, Amaya Express Conestoga for quick meals, Mac's Sushi for sushi, Taco Bell Canada for Mexican fast food, and Tim Hortons for coffee and snacks.
Brand Certified Facts from Best Buy Mobile
Best Buy Mobile partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website