About
Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.
Location
Hours
Reviews
4.4
326 reviews
5 stars
234
4 stars
38
3 stars
23
2 stars4
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their excellent, knowledgeable, and patient service, highlighting specific employees like Rupakshi, Dipu, and Gurnoor.
Sales Experience
Customers reported positive experiences with the purchasing process, noting helpful advice on plans and products, as well as successful negotiations for better deals.
Negative Experiences
Some customers expressed frustration with deceptive practices regarding service plans and poor handling of returns, leading to dissatisfaction with the store's policies.
Store Management
Several reviews mentioned the professionalism and helpfulness of store managers, particularly Raj and Nazim, who were noted for their customer care.
Product Availability
Customers appreciated the variety of products and deals available, although some faced issues with defective items and the return process.
- AAAzad AlliNov 1, 20255.0Excellent customer service.Everything was great.
- AAAsh AlunilkkunathilOct 24, 20255.0I had a great experience at the Best Buy Express in Conestoga Mall! Rupakshi was especially helpful — she took the time to find a convenient and affordable plan for me. I really appreciate her patience and excellent customer service. Highly recommended!
- MVMauricio Vasco VélezOct 14, 20251.0I had the worst experience here, I bought two phones here during the Black Friday, they mentioned to me that I was getting the plan for 1 year, after 11 months I noticed they added the plan for 24 months, they tricked me! Don’t trust in the sellers here!
- KEKaterine EscobarOct 14, 20251.0If I could give it 0 stars, I would... I am quite disappointed and angry with this store. They deceived us by offering us a plan to pay for the cell phone in one year, and now the contract says it's two years, and the operator doesn't even have coverage where we live. It's completely robbery and deception.
- KMKrishna MuthpurOct 12, 20255.0Hello all Recently I visited to Best Buy Conestoga mall, on finding some deals on new services. Rupakshi from express store, she help me with best prices and services network. I really appreciate her for the best customer care experience.
Frequently Asked Questions About Best Buy Express
What are the operating hours of Best Buy Express at Conestoga Mall?
Best Buy Express at Conestoga Mall is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Best Buy Express located in Waterloo?
Best Buy Express is located at 550 King St N Unit B18, Conestoga Mall, Entrance #4, Waterloo, ON, N2L 5W6, Canada.
What types of products and services does Best Buy Express offer?
Best Buy Express offers a range of technology products from Best Buy along with telecommunications services from Bell, Virgin Plus, and Lucky Mobile, providing expertise in electronics, cell phones, computers, and home theater equipment.
How can I contact Best Buy Express at Conestoga Mall?
You can contact Best Buy Express by phone at +1 519-886-3328.
Is Best Buy Express open on Sundays?
Yes, Best Buy Express is open on Sundays from 11:00 AM to 5:00 PM.
What are some nearby dining options when visiting Best Buy Express?
If you're visiting Best Buy Express, there are multiple Manchu Wok Chinese restaurants nearby in Conestoga Mall where you can enjoy a meal before or after your shopping.
Are there any other electronics stores near Best Buy Express at Conestoga Mall?
Yes, Apple Conestoga, a store specializing in electronics and mobile phones, is located nearby in Conestoga Mall, providing additional options for tech shoppers.
Can I find clothing stores close to Best Buy Express for a combined shopping trip?
Yes, nearby clothing stores include Aerie, Garage, Bootlegger, Dynamite, and lululemon Waterloo, offering a variety of apparel choices within Conestoga Mall.
Is there a shoe store near Best Buy Express where I can shop for footwear?
Yes, several shoe stores such as SoftMoc, Saucony, and Browns Shoes are located nearby in Conestoga Mall, ideal for combined tech and footwear shopping.
What should I know about the location and setting of Best Buy Express at Conestoga Mall?
Best Buy Express is situated inside Conestoga Mall at Entrance #4, making it convenient to access along with many other shopping and dining options within the mall.