Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
1,606 reviews
5 stars
555
4 stars
457
3 stars
258
2 stars
85
1 star
251
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of knowledge.
Store Condition
Customers reported the store being dirty and poorly organized, with some items out of stock and displays in disarray.
Product Knowledge
Staff displayed inconsistent product knowledge, with some customers feeling staff were unhelpful or relied on their phones for answers.
Long Wait Times
Many customers experienced long wait times both in-store and for customer service, leading to frustration.
Membership Issues
Several customers reported dissatisfaction with membership plans, citing misleading information and difficulties in cancellation.
- AGAble thomas georgeNov 9, 20255.0I had a really good experience at Best Buy near Conestoga Mall. Nithin bro welcomed me and showed me where to go. Pooja and Rayyan helped me get an iPhone 16 Pro with a great deal and plan. They were very friendly, patient, and helpful. I’m really happy with my purchase and the service!
- ESEbin SobyNov 8, 20251.0Best Buy Store number 608 in 580 King St North, the employees Rajal S N and Nav, plainly denied the return of a headset that I bought from Best Buy stating that they stopped taking returns even though I was told at the time of purchase that return is possible if the item is not working as expected. I bought this from best buy just a week ago and these two employees were extremely rude and unwelcoming.
- AIArfa ImteyazOct 26, 20255.0Adil made my shopping experience perfect!
- SSStephen SandreOct 10, 20255.0I used my geek squad membership recently as I was not getting the Firestick to connect thru my stereo. Sumit (sp ok?) and Walter showed up - Sumit twice - and did a solid job at navigating g thru the issue! Works perfect now!
- KPK. PlettOct 2, 20251.0Poor product knowledge by staff. Multiple experiences has shown me they know little. As soon as you ask a question they reach for their cel phones to find the answer. At that point I'd rather shop online.
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy at 580 King St. N, Waterloo offer?
Best Buy offers in-store pickup, curbside pickup, and delivery services.
What are the regular opening hours for Best Buy located in Kingspoint Centre, Waterloo?
The store is open from 10:00 AM to 8:00 PM from Monday to Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Where is the Best Buy store in Waterloo located?
It is located at 580 King St. N, Building B, Kingspoint Centre, Waterloo, ON, N2L6L3, Canada.
What product categories and services are available at Best Buy in Waterloo?
The store specializes in computers and accessories, mobile devices, TVs, home theatre, video games, and many other electronics. They also offer Geek Squad services for tech repair and protection.
What payment options does Best Buy accept at the Waterloo location?
They accept American Express, Android Pay, Apple Pay, Cash, Financing options, MasterCard, and Visa.
Does Best Buy in Waterloo offer any guarantee on their pricing?
Yes, Best Buy Canada offers a Low Price Guarantee to ensure competitive pricing.
Is Best Buy in Waterloo wheelchair accessible?
Yes, the store has wheelchair accessible entrance and parking, but does not have a wheelchair accessible elevator.
Can I get my electronics repaired at Best Buy in Waterloo?
Yes, Best Buy has in-house Geek Squad agents offering repair services for technology issues.
What are some nearby places of interest to Best Buy in the Kingspoint Centre area?
Nearby places include Bouclair Waterloo for home decor, Scotiabank for banking services, Petro-Canada gas station, Domino's Pizza for food, and Structube furniture store.
How can nearby transit or businesses help me when visiting Best Buy Waterloo at Kingspoint Centre?
You can visit nearby landmarks like Tim Hortons for a coffee break, or use Scotiabank for banking needs. The proximity to Petro-Canada gas stations can be convenient if you are driving. These nearby services can complement your visit to Best Buy.