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Apple Conestoga

3.6
(1759 reviews)

Business Details

550 King Street North, Waterloo, ON
N2L 5W6, Canada
(519) 772-5150
https://www.apple.com/ca/retail/conestoga/

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable

Location

Apple Conestoga
550 King Street North, Waterloo, ON
N2L 5W6, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
5/18/202610:00 AM - 9:00 PM
7/1/202610:00 AM - 9:00 PM
8/3/202610:00 AM - 9:00 PM
9/7/202610:00 AM - 9:00 PM
10/12/202610:00 AM - 9:00 PM

Reviews

3.6
1,759 reviews
5 stars
871
4 stars
257
3 stars
102
2 stars
70
1 star
459
  • NY
    Natalie Y
    3 days ago
    1.0
    Hello, I visited your Apple Store today to purchase an iPhone, but I was very disappointed with the customer service. The staff member’s attitude was cold, dismissive, and unhelpful throughout the interaction. I felt ignored rather than supported as a customer. For such an important purchase, I expected professional and respectful service. I hope this feedback is taken seriously to improve future customer experiences.
  • SS
    Smruti Sasidharan
    4 days ago
    1.0
    Terrible Service. A staff member without even checking my Mac said that it was fake. He was also chewing gum while talking to me. Horrible customer service.
  • SA
    Sultan Alaqrabawi
    4 days ago
    1.0
    The worst branch I've ever dealt with. A rude employee with no experience.
  • KM
    Katinka Murphy
    Apr 14, 2026
    4.0
    Yesterday we went into this store and were assisted by both Alen and Devon (and a bit by Atlanta). All of them were super helpful and guided us to what we needed (new iPhone 17). Alen also gave us some information about the Neo in comparison to the MacBook Air and iPad. He was super helpful and we really appreciated the things he gave us to think about. We went in again today knowing what we wanted and sadly to say the person (didn't get her name) who assisted us tried to sell us something that was not what we were advised by all the others yesterday - Did not appreciate her pushy attitude at all. Will go back when we know Alen or Devon are in.
  • NM
    Noah Matthews
    Mar 30, 2026
    1.0
    Avoid Nikhil the guy has no idea what he’s doing. Management at this location sucks. You spend thousands of dollars and the experience is unpleasant. Drive an hour to Burlington or literally any other location. These people are nothing but a headache and a nuisance. NIKHIL U SHOULD BE FIRED.

Frequently Asked Questions About Apple Conestoga

What products can I buy at the Apple Conestoga store?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Conestoga store.

Does Apple Conestoga offer technical support services?

Yes, you can get technical support at the Genius Bar at Apple Conestoga.

Brand Certified Facts from Apple Conestoga

This information is certified by Apple Conestoga and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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