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Best Buy Mobile

3.8
(277 reviews)

Business Details

1 Bass Pro Mills Dr., Unit 327, Vaughan, ON
L4K5W4, Canada
(905) 761-8476

About

Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual ServicesBest Buy

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy Mobile
1 Bass Pro Mills Dr., Unit 327, Vaughan, ON
L4K5W4, Canada

Hours

Reviews

3.8
277 reviews
5 stars
164
4 stars
31
3 stars
12
2 stars
9
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising staff for their helpfulness and professionalism, while others report rude and dismissive behavior from employees.

Staff Knowledge

Several customers noted inconsistencies in staff knowledge regarding products and plans, leading to confusion and dissatisfaction.

Positive Experiences

Many customers highlighted specific employees, such as Soham, Jean-Luc, and Anjola, for providing exceptional service and going above and beyond to assist.

Negative Experiences

Numerous reviews mentioned poor customer service, including rudeness and lack of assistance, which significantly impacted customer satisfaction.
  • NI
    Nabil Iqbal
    Feb 11, 2026
    1.0
    Clueless workers that don’t know how to sell basic products
  • AZ
    Alper Özyurt
    Jan 30, 2026
    5.0
    HELİAH is a customer representative that everyone will want to meet. Very kind, smiling and caring. Definitely number 1 👍🏻 and SOMAH was very helpful in technical terms. It was my most satisfied customer service for a long time. Thanks to HELİAH AND SOMAH for the help and smiling face.
  • LY
    Latiesha Young
    Jan 30, 2026
    1.0
    Visited the store today, on a Friday afternoon around 3:30 pm and there was only 1 person working. Rude service, said they were under "new management" why he couldn't help me with a screen protector which I have coverage for. Very disappointed because I previously had a great experience here.
  • MM
    Meltem Mekki
    Jan 29, 2026
    5.0
    I bought a 17 Pro Max from this store and transferred my line. The staff provided the best customer service I've encountered in a long time. Soham and Helia were attentive and helpful with everything. Everything was perfect, I highly recommend them!
  • KP
    Kush Patel
    Jan 16, 2026
    5.0
    Has great experience with ali, thumbs up to his service would recommend my friends for phones and plans from ali and best buy.

Frequently Asked Questions About Best Buy Mobile

What are the opening hours of Best Buy Mobile in Vaughan?

Best Buy Mobile is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Where is Best Buy Mobile located?

Best Buy Mobile is located at 1 Bass Pro Mills Dr., Unit 327, Vaughan, ON, inside Vaughan Mills.

Brand Certified Facts from Best Buy Mobile

Best Buy Mobile partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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