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Best Buy Express

4.4
(548 reviews)

Business Details

25 The West Mall Unit 1900, Toronto, ON
M9C 1B8, Canada
(416) 620-9435
https://stores.bestbuy.ca/en-ca/on/toronto/25-the-west-mall-unit-1900

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
25 The West Mall Unit 1900, Toronto, ON
M9C 1B8, Canada

Hours

Reviews

4.4
548 reviews
5 stars
398
4 stars
64
3 stars
33
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Hameed, Kritin, and Wale for going above and beyond to assist with purchases and technical support.

Product Knowledge

Numerous reviews noted the staff's extensive knowledge about products and plans, helping customers find the best deals and solutions for their needs.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including poor service from certain staff members and issues with product availability.

Repeat Customers

Several customers mentioned returning to the store due to positive past experiences, particularly with specific employees, indicating strong customer loyalty.
  • DR
    Dawson Robinson
    Feb 13, 2026
    5.0
    Horya and Ani were being very helpful and friendly
  • RA
    Ramla Ali
    Feb 1, 2026
    5.0
    I loved the sales consultant Maryam! She was really funny and sweet. Made me feel very welcomed and catered to everything I wanted. She went above and beyond to make me feel comfortable with any services I wanted. I definitely would come back and ask for Maryam’s assistance for any future purchases.
  • JT
    Jahanban Tahir
    Jan 9, 2026
    5.0
    Excellent service by Kritin. Truly a superstar understood my requirements and made sure to share the best plans with me. Went out of his way to setup everything on my phone.
  • RR
    Rujay Roberts
    Jan 4, 2026
    5.0
    they did amazing
  • AT
    Ana Talag
    Dec 30, 2025
    5.0
    Huge shoutout to Wale at Best Buy! He helped me get an iPhone 16 with an amazing deal and was super kind and patient throughout the whole process. He answered all my questions and even helped me set everything up. Amazing customer service and a great experience overall. If you need help with mobility or any electronics, definitely ask for Wale—you won’t be disappointed!

Frequently Asked Questions About Best Buy Express

What types of products and services can I find at Best Buy Express?

Best Buy Express offers the latest technology products from Best Buy, along with telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located in Toronto?

It is located at 25 The West Mall Unit 1900, inside Sherway Gardens at Entrance 7, Toronto, ON M9C 1B8.

Brand Certified Facts from Best Buy Express

Best Buy Express partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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