Best Buy Express

4.4
547 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
25 The West Mall Unit 1900, Toronto, ON
M9C 1B8, Canada

Hours

Reviews

4.4
547 reviews
5 stars
396
4 stars
64
3 stars
34
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Hameed, Wale, and Kritin for their helpfulness and professionalism.

Product Knowledge

Several reviews noted the staff's extensive knowledge about products and plans, which helped customers make informed decisions.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including poor service and lack of attention from certain staff members.

Sales Pressure

A few customers expressed frustration over feeling pressured to purchase items or change plans, indicating a need for improved sales tactics.

Store Operations

There were complaints about store operations, including issues with inventory availability and inconsistent opening hours.
  • JT
    Jahanban Tahir
    3 days ago
    5.0
    Excellent service by Kritin. Truly a superstar understood my requirements and made sure to share the best plans with me. Went out of his way to setup everything on my phone.
  • RR
    Rujay Roberts
    Jan 4, 2026
    5.0
    they did amazing
  • AT
    Ana Talag
    Dec 30, 2025
    5.0
    Huge shoutout to Wale at Best Buy! He helped me get an iPhone 16 with an amazing deal and was super kind and patient throughout the whole process. He answered all my questions and even helped me set everything up. Amazing customer service and a great experience overall. If you need help with mobility or any electronics, definitely ask for Wale—you won’t be disappointed!
  • KB
    Karam Boparai
    Dec 21, 2025
    5.0
    I visited this store for dyson airwrap. I got outstanding service from Kritin. I got good deals on data plans with gift cards.
  • BC
    Brian Lawrence Chaytor
    Dec 18, 2025
    5.0
    My family and I have dealt with Hameed for several years. He has always been a consummate professional who goes over and above the expectations of his customers. He has also helped my parents, who are elderly, with the same level of professionalism and dedication. Thank you Hameed, for continuing to make our shopping experience enjoyable, efficient and worthwhile, you are a great ambassador for Best Buy Express.

Frequently Asked Questions About Best Buy Express

What types of products and services can I find at Best Buy Express?

Best Buy Express offers the latest technology products from Best Buy, along with telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located in Toronto?

It is located at 25 The West Mall Unit 1900, inside Sherway Gardens at Entrance 7, Toronto, ON M9C 1B8.