Best Buy Express

4.8
3277 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
900 Dufferin St Unit 190, Toronto, ON
M6H 4A9, Canada

Hours

Reviews

4.8
3,277 reviews
5 stars
3,069
4 stars
70
3 stars
33
2 stars
15
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the staff for their exceptional service, highlighting individuals like Ifeoma, Rediet, and Aisha for their helpfulness and professionalism.

Knowledgeable Staff

Many reviews noted the staff's extensive product knowledge, which helped customers make informed decisions about their purchases.

Positive Experience

Overall, customers reported a pleasant shopping experience, often mentioning the friendly and welcoming atmosphere of the store.

Sales Assistance

Several customers appreciated the assistance they received in finding better deals and solutions for their needs, particularly with internet and phone plans.

Areas for Improvement

A few customers experienced delays in service or unhelpful interactions, indicating a need for better staff training in certain situations.
  • Z
    öMR öz
    3 days ago
    1.0
    I had a disappointing experience at the Best Buy Express in Dufferin Mall. The staff seemed completely unaware of the ongoing promotions, and their attitude was far from professional. Instead of providing clear information or help, they appeared confused and uninterested. This location definitely needs better staff training and improved customer service.
  • GL
    Genevieve Long
    6 days ago
    5.0
    Doris and Ifeoma were super helpful and helped me get a great deal on a new internet package. They weren’t pushy, just helpful and friendly!
  • LS
    Laura Sanchez
    Nov 15, 2025
    5.0
    Rediet helped me in getting a phone plan, home internet and fixed my phone storage. I just want to thank her for her service. Also, Ifeoma was helpful as well.
  • AV
    Abin Varghese
    Nov 12, 2025
    1.0
    They have made me wait for half an hour for a service one time and when I came later for the same thing, they just said they have never done that service in this location.
  • DC
    Daal Clarke
    Nov 1, 2025
    5.0
    I got the best service from the 3 associates in the store. I got headphones, TV, fire stick, 4 phones and home bundle. Ifeoma was able to convince to get everything I didn't even know I needed and her associates Rediet and Miguel were very nice and helpful. I would recommend these associates for anyone coming by the store.

Frequently Asked Questions About Best Buy Express

What types of products and services does Best Buy Express offer?

Best Buy Express offers the latest technology products from Best Buy, combined with telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located?

Best Buy Express is located at 900 Dufferin St Unit 190 in Toronto, ON, inside Dufferin Mall at Entrance 3.