Best Buy Express

4.8
3292 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
900 Dufferin St Unit 190, Toronto, ON
M6H 4A9, Canada

Hours

Reviews

4.8
3,292 reviews
5 stars
3,079
4 stars
71
3 stars
33
2 stars
15
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Rediet, Ifeoma, and Maisha for their exceptional service.

Staff Training

Several reviews indicated a need for improved staff training, with some customers experiencing unprofessional behavior and a lack of product knowledge from certain employees.

Wait Times

Customers expressed frustration with long wait times for service, with some reporting that they left without making a purchase due to inadequate assistance.

Product Knowledge

While many staff members were commended for their knowledge, there were instances where customers felt staff were unaware of ongoing promotions or product availability.
  • MG
    Mario Gonzalez
    Jan 4, 2026
    5.0
    Gracias a oyin y emily son muy amables y dan mucha atencion a lo que uno necesita
  • DV
    Darling Valverde
    Dec 28, 2025
    5.0
    Delighted with the excellent service offered at this Best Buy store in Dufferin Mall. Not only was the service excellent, but I also bought the laptop my son wanted. The advice from the sales Consultant, Emely was incredible and excellent. Thank you... I will definitely be back to this store, darling.
  • MA
    Mochan Anil
    Dec 27, 2025
    5.0
    Miguel was super friendly and help us set up with the best plan available... Cheerio for the gift card as well... 🙂‍↔️🙂‍↔️
  • CC
    Chris
    Dec 22, 2025
    1.0
    Amazing service! Stood still for over 30 minutes and didn't even move! What a blast! Had someone behind me leave 20min in and whisper in my ear "its not worth it". Don't come here unless you have 1-2 hours to spare and a bucket of popcorn. Don't forget to bring your chair!
  • DB
    Diana Beshir
    Dec 16, 2025
    1.0
    Oyal is very unprofessional and disrespectful,she told me the money u pay doesn’t go to my account and she hates dealing with us people when we had issue with billing and needed help,she has so much altitude in her face that made it so hard to fix the issue we came for,how can big company hire people that don’t even want to be there.when I asked her name she refused to give me.

Frequently Asked Questions About Best Buy Express

What types of products and services does Best Buy Express offer?

Best Buy Express offers the latest technology products from Best Buy, combined with telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located?

Best Buy Express is located at 900 Dufferin St Unit 190 in Toronto, ON, inside Dufferin Mall at Entrance 3.