Best Buy Express

Reviews

• SK

  Suzie Kim

  1 day ago
  1.0
  Extremely rude staff, dismissive and uninterested to help, and ignores the question you asked, tries to sell you things you didn’t ask for. Also condescending. I ran out of there so fast
• HN

  Hao Ngoc

  Mar 2, 2026
  5.0
  I recently visited Best Buy at Yorkdale Mall and had a good experience. Angela assisted me with activating my Bell plan, and she was extremely helpful
• CH

  Charlie Hanna

  Mar 1, 2026
  5.0
  Devraj was absolutely fantastic. Not only did help me get the laptop i needed, he offered me services that helped me save money, get a better deal and for the best value. I came for a laptop, i left with a laptop, a cheaper phone bill, a discount and he did that with the most pleasant attitude. I recommend him 10/10. Thanks Devraj!
• CP

  C Polanco

  Feb 23, 2026
  1.0
  Walked in twice to buy a charging block. One employee there and although he was cashing people out - no acknowledge not even an hello. Just stood for ten minutes while he chatted and asked for google reviews from this couple. Instead of making eye contact. Acknowledging me. And maybe asking if I needed help or if k didn’t mind waiting a minute for him to finish. Hopefully this isn’t a team leader or manager because that’s highly embarrassing. What a waste of footsteps that could have been converted to a sale and a boost in KPIs. Former retail manager here - I would be so upset if one of my employees was like this on the sales floor. One star for me.
• RH

  Renee Ho

  Feb 11, 2026
  1.0
  I went to the store on January 25 between 7:40pm to 8:00pm. I was looking to purchase a Lenovo power bank for my laptop. I walked into the store and saw the sales associate(Angela) who was standing behind the counter using her phone. When I approached her and asked her if there were any power banks available to purchase. She asked me which usb type port do I have. I said I was not sure and looked up a photo on my phone on Google images. I showed her the photo of the laptop that I have and she said “yea I can definitely tell what kind of usb port you have”. She said it in a very negative way and then told me “we don’t have power banks for laptops, it is better you go to a bigger store to find one.” If the store did not sell power banks how come she could not have told me that from the beginning. If she had told me that then I would have gone to another store to look for a power bank. On another note, since she is at work she should not be using her phone when there are customers inside the store as that is considered to be disrespectful and unprofessional. As a first time customer, I did not like the customer service that she provided and I am glad that I did not spend my hard earned money here. I WILL NOT BE COMING BACK HERE AGAIN.

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