Best Buy Express

4.3
391 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
20 Bloor St E Unit C2A, Toronto, ON
M4W 3G7, Canada

Hours

Reviews

4.3
391 reviews
5 stars
287
4 stars
30
3 stars
20
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, particularly highlighting individuals like Iliya, Tristen, and Janeet for their knowledge, patience, and helpfulness.

Product Knowledge

Customers frequently noted the staff's extensive product knowledge, which helped them make informed decisions about their purchases.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding the return process and product availability.

Sales and Deals

Several customers expressed satisfaction with the deals and discounts they received, often mentioning how staff helped them save money on plans and products.

Store Selection

Some customers felt that the selection of products, especially mobile devices, was limited, indicating a need for a broader inventory.
  • EW
    Esme Windsor
    1 day ago
    5.0
    Tristen is best guy I have ever met in Canada, please come to find him if you have any needs for phone or iPad or any needs for electronics. He is the best person you should find it! He is patient and very friendly and professional. Plz come to this Best Buy!
  • LM
    Liliana Mendes
    Oct 18, 2025
    5.0
    I would like to share my satisfaction with one of your representatives, Iliya Dehghani, for the excellent service he provided to me in July. I know it took me some time to write this review, but I never forgot the outstanding service he delivered. He has great product knowledge, listens attentively, and truly knows how to sell. He provided me the best option I needed for my home internet ( Virgin plus) which is working amazingly. Most importantly, he is empathetic, kind, and professional. This was one of the best customer service experiences I have ever had. I will definitely return whenever I need assistance again.
  • TR
    Tony Rivshin
    Oct 11, 2025
    1.0
    Horrible place. Never come here to try to purchase a mobile phone. I tried returning a phone I purchased and the return process was horrific. The selection of devices is pathetic as well. Maybe if you need a phone case or charger then come here, but never come here for anything serious.
  • AP
    Anastasia Provias
    Aug 23, 2025
    5.0
    Iliya was fantastic in helping me upgrade my phone! He was very informative and patient throughout the whole process. Highly recommend coming to see him if you need anything 🙏🏻
  • JJ
    Jordan Javantae
    Aug 21, 2025
    4.0
    I had an issue with a pick up order, but Tristan was able to get everything worked out for me in less then 10 minutes, I'd be back good customer service.

Frequently Asked Questions About Best Buy Express

What is Best Buy Express and what can I find there?

Best Buy Express is a retail store in Toronto offering the latest electronics alongside telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located in Toronto?

It is located at 20 Bloor St E Unit C2A, at the Hudson Bay, Yonge & Bloor Entrance in Toronto, ON M4W 3G7.