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Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Many customers praised the exceptional service provided by staff members, particularly highlighting individuals like Christian, Eder, and Rehshma for their helpfulness and knowledge.
Online Ordering Issues
Numerous reviews expressed frustration with the online ordering process, citing delays, poor communication, and unfulfilled orders as major concerns.
In-Store Experience
While many customers reported positive in-store experiences, some noted issues with staff attentiveness and product availability, leading to dissatisfaction.
Product Knowledge
Several reviews commended staff for their product knowledge, helping customers make informed decisions, although there were instances of misinformation reported.
Mixed Reviews
Overall, customer experiences varied widely, with some praising the store while others reported negative interactions and service failures.
NB
Nicholas Bhumgara
Jan 23, 2026
5.0
Phenomenal customer service
MC
Marlene Carvalho
Jan 22, 2026
1.0
Bad customer service. Item price marked wrong and they won't honor what was said.
AM
Albert Massaro
Jan 19, 2026
5.0
I got a new phone and my headphones which I purchased from Best Buy. I did everything trying to pair it so I came back to Best Buy and young man by the name of Christian. Helped me out. Was very pleasant and he paired it. I don't know what he did but whatever he did it works now. Just had to say I give a five-star rating to Christian
AA
Annabelle
Jan 19, 2026
1.0
I purchased a iPhone 17 without any plans. But the phone I got was disinfected!!!and now I am overseas and will not be able to exchange within their 30days policy!!
AF
Anna Ferreira
Jan 7, 2026
5.0
BEST STORE IN TOWN!
Their mobile team is incredibly kind, patient, friendly and willing to actually help! Christian and Eder, and the whole team, you guys are amazing!
Not only have I been recommending their location to everyone, but will be coming back time and time again!
What are the operating hours of Best Buy at 10 Old Stock Yards Rd., Toronto?
Best Buy is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
What pickup and delivery services does this Best Buy location offer?
This Best Buy location offers in-store pickup, curbside pickup, and delivery services.
Can I reserve products online and pick them up at this Best Buy?
Yes, customers can reserve products online and pick them up in-store at this location.
What types of products are available at this Best Buy store?
This store specializes in computers, accessories, mobile devices (including Best Buy Mobile), TVs, home theatre, video games, and more.
Does Best Buy Canada provide technology repair services at this location?
Yes, in-house Geek Squad Agents provide repair services, device protection, and memberships for home or business tech support.
What payment options are accepted at this Best Buy?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Is this Best Buy location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking, but does not have a wheelchair accessible elevator.
How can I reach Best Buy if I'm using public transit near Rogers mobile phone store?
Rogers mobile phone store is near Best Buy, so you can use local transit options around Rogers to conveniently reach Best Buy at 10 Old Stock Yards Rd.
What nearby cafes can I visit before or after shopping at Best Buy?
You can visit Tim Hortons or Seven Grams Espresso Bar, both nearby, to enjoy coffee or snacks around your Best Buy visit.
Are there nearby stores to complement shopping at Best Buy, like hardware or grocery?
Yes, nearby stores include Home & Garden RONA, The Home Depot for hardware needs, and Metro Stockyards supermarket for groceries.
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