Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
1,703 reviews
5 stars
706
4 stars
479
3 stars
253
2 stars
82
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff, with specific mentions of individuals who provided outstanding service.
Inconsistency
Several reviews highlighted issues with inconsistent service, including long wait times and unhelpful responses from staff.
Product Availability
Customers reported frustrations with product availability and misleading information regarding stock and pricing.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences, particularly with specific employees who went above and beyond.
Delivery Issues
There were complaints about delivery delays and poor communication regarding order status.
- NYNadezhda Yakovleva2 days ago1.0The first and last time ordered online and for sure will not shop at the Best Buy. The order didn't arrived and they do not want to provide the refund.The tracking number do not show any updates for almost 1 week from the time it was supposed to be delivered. I waste so much of my time calling them and being on hold. I don't do reviews, but this is the first experience I ever faced, no one store does this horrible game to their costumers. Be careful!!!! I wish no one experience this stressful situation.
- JRJulian RestrepoNov 16, 20255.0Beni and Afonso in mobility are AMAZING! They are patient, helpful, go above and beyond for their customers. Both work as a team and make the department run smoothly. If I could give them 10 stars I would. Definitely recommend their excellent customer service.
- VSVinny SainiNov 16, 20255.0Jason and Thulshan are the best people if you are looking to buy a phone. We have an amazong experience.
- LCLázaro CostaNov 11, 20255.0Nice team im satisfied with this store, and im gonna recommend, Miriam give me a big help, she speak Portuguese too im gonna recommend my Portuguese people to go there..
- ECEsther CulliganOct 25, 20251.0It took almost 4 weeks to get an exchange for a non working washing machine they first delivered. I was greatly inconvenienced by having to pay to get my laundry done at a laundromat ,and Best Buy didn't apologize or compensate me for the inconvenience.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy at 10 Old Stock Yards Rd., Toronto?
Best Buy is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
What pickup and delivery services does this Best Buy location offer?
This Best Buy location offers in-store pickup, curbside pickup, and delivery services.
Can I reserve products online and pick them up at this Best Buy?
Yes, customers can reserve products online and pick them up in-store at this location.
What types of products are available at this Best Buy store?
This store specializes in computers, accessories, mobile devices (including Best Buy Mobile), TVs, home theatre, video games, and more.
Does Best Buy Canada provide technology repair services at this location?
Yes, in-house Geek Squad Agents provide repair services, device protection, and memberships for home or business tech support.
What payment options are accepted at this Best Buy?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Is this Best Buy location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking, but does not have a wheelchair accessible elevator.
How can I reach Best Buy if I'm using public transit near Rogers mobile phone store?
Rogers mobile phone store is near Best Buy, so you can use local transit options around Rogers to conveniently reach Best Buy at 10 Old Stock Yards Rd.
What nearby cafes can I visit before or after shopping at Best Buy?
You can visit Tim Hortons or Seven Grams Espresso Bar, both nearby, to enjoy coffee or snacks around your Best Buy visit.
Are there nearby stores to complement shopping at Best Buy, like hardware or grocery?
Yes, nearby stores include Home & Garden RONA, The Home Depot for hardware needs, and Metro Stockyards supermarket for groceries.