Best Buy Express

4.7
507 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
1000 Fort William Rd Unit 32A, Thunder Bay, ON
P7B 6B9, Canada

Hours

Reviews

4.7
507 reviews
5 stars
442
4 stars
30
3 stars
11
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting Lean, Aaftab, and Lakshit for their exceptional service.

Product Knowledge

Many reviews noted the staff's expertise in providing detailed information and recommendations about products and plans, ensuring customers made informed decisions.

Positive Experience

Overall, customers reported a smooth and enjoyable shopping experience, often mentioning the staff's patience and willingness to assist.

Deals and Offers

Several customers expressed satisfaction with the great deals and offers they received, indicating that the staff worked hard to find the best options for their needs.
  • FH
    Faraz Heydar
    2 days ago
    5.0
    They were really good and I am please by their service
  • HB
    hesam bitarafan
    2 days ago
    5.0
    Very professional and considerate specially aaftab completely satisfied
  • SS
    Sukhmandeep Singh
    3 days ago
    5.0
    I had an amazing experience at Best Buy thanks to Aaftab and Jatin. They were both extremely helpful, friendly, and knowledgeable. They took their time to explain all the features of the phone and PS5 I was buying, helped me compare options, and made sure I got the best deal. Their customer service was outstanding, and they made the whole process smooth, quick, and stress-free. If you’re visiting Best Buy, I highly recommend asking for Aaftab and Jatin — they really know their stuff and provide excellent support!
  • ZS
    Zakirya Sahibzada
    Nov 15, 2025
    5.0
    Hi, I went there, and purchased iPhone 17 pro max. Jatin is a good person . He is very helpful. Thanks
  • MP
    Meet Dipenbhai Parekh
    Nov 3, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ “Thank you, Aftab and Parthav, for providing me with the best experience while buying my new phone & Airpods. Your helpful advice and personalized recommendations made the process easy and enjoyable. Highly satisfied with your service at Best Buy Express.

Frequently Asked Questions About Best Buy Express

What are the opening hours of Best Buy Express in Thunder Bay?

Best Buy Express is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Where is Best Buy Express located in Thunder Bay?

Best Buy Express is located at 1000 Fort William Rd Unit 32A, inside the Intercity Shopping Centre, with main door entrance access.