Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
1,126 reviews
5 stars
437
4 stars
317
3 stars
146
2 stars
62
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude or unhelpful interactions.
Product Availability
Customers expressed frustration over stock issues, with many items being unavailable in-store despite being advertised.
Delivery Issues
Numerous complaints were made regarding long delivery times and poor handling of online orders, leading to dissatisfaction.
Pricing Discrepancies
Several reviews highlighted issues with pricing, including discrepancies between shelf prices and checkout prices, as well as concerns over additional fees.
Knowledgeable Staff
Some staff members received commendations for their product knowledge and assistance, particularly in electronics and technical support.
- MBMark Bondu4 days ago5.0Great service went the extra mile to help me to complete my shopping experience
- MLMaria Lavallé4 days ago1.0Terrible experience all around. Waited around 15 minutes as the only one in the return line before I was told they’d find someone to help me. Employee Miranda, who had no idea what she was doing tried to process my return and had to call over the manager 3 separate times. Wasn’t bothered until she started complaining loudly about how manager Fraisure should be thanking her for her time instead of mine because she was supposed to be off already. Great, professional service from Miranda! Will be reporting this behaviour as well.
- TDTurbanator DairiesOct 11, 20255.0I recently purchased a new iPhone 17 Pro from Best Buy. After visiting several other stores that did not have the model and color I wanted, and that indicated a four-week waiting period, I found Best Buy to have ample stock and attractive deals. The staff were also amazing, welcoming, and very polite.
- KDKate DesormeauxOct 7, 20255.0The service at Best Buy is always incredible! The team is consistently helpful and professional, and I’ve never been disappointed with my experiences here. The general manager, is kind, reasonable, and always willing to work with you to find the best solution. It’s clear that customer satisfaction is a top priority. Highly recommend this location!
- MIMd Shafiqul IslamSep 14, 20255.0Best Customer service went there to buy soundbar and ended up buying a new tv with it. The sales reps are very knowledgeable and kind.
Frequently Asked Questions About Best Buy
What types of products does Best Buy Sudbury specialize in?
Best Buy Sudbury offers electronics including computers, mobile devices, TVs, home theatre systems, video games, and accessories.
Does Best Buy Sudbury offer product pickup and delivery services?
Yes, Best Buy Sudbury provides both in-store pickup and delivery services for customers.
What are the regular store hours for Best Buy Sudbury?
The store is open Monday to Saturday from 10:00 to 19:00, and on Sunday from 11:00 to 18:00.
Is Best Buy Sudbury wheelchair accessible?
Yes, the store has wheelchair accessible entrance and parking, but does not have a wheelchair accessible elevator.
What payment options are accepted at Best Buy Sudbury?
They accept American Express, Android Pay, Apple Pay, Cash, Financing, Mastercard, and Visa.
What repair services does Best Buy Sudbury offer?
In-house Geek Squad Agents provide repair services and tech support for various technology issues.
Can I find Best Buy Sudbury online and shop there?
Yes, you can shop online at their website and enjoy free shipping on orders over $35.
What nearby retail stores can I visit when shopping at Best Buy Sudbury?
Nearby you can visit Marshalls Canada for clothing and fashion, Babies"R"Us for baby gear and clothing, and Toys"R"Us for toys and retail items.
Are there dining options near Best Buy Sudbury?
Yes, there are fast food options nearby including A&W Restaurant, A&W Canada, and Subway for quick meals.
What are some nearby stores for home improvement and garden supplies near Best Buy Sudbury?
Nearby places include RONA+ Sudbury (North) for home improvement, Garden Centre at RONA+ for garden supplies, and Kitchen Design at Rona for appliances.