Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
1,646 reviews
5 stars
768
4 stars
382
3 stars
158
2 stars
81
1 star
257
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences reported; some employees provided excellent service while others were rude or unhelpful.
Product Availability
Frequent complaints about stock issues and misleading information regarding product availability.
Assistance Quality
Customers noted a lack of knowledgeable staff in various departments, leading to frustration during purchases.
Delivery Issues
Numerous complaints about delayed deliveries and poor communication regarding order status.
Store Environment
Some customers appreciated the store layout and cleanliness, while others found staff unengaged and unprofessional.
- MBMicheline Gratton Blacklock3 days ago5.0Bought an iPhone today and Muskaan the sales girl was such a great help to me. She was very accommodating and so kind and patient explaining all of the details. She went above and beyond to answer all of my questions and gave me such great deals on the plan. Did not disappoint.. she even transferred all of my data to the new phone. great place and staff..
- LSLiliia Sokolova5 days ago5.0Yesterday when I was shopping at best buy Purchasing a new printer I collapsed to the floor. Outside of a few bruises, I feel fine and grateful for all the concern and help from the staff and manager. Thank you so much and we for sure will continue to shop at Best Buy. By the way we are very pleased with our new printer.Mary Carrel
- CBCameron BakerNov 15, 20251.0In for a purchase on an order to be shipped. Unfortunately because the cashier couldn’t read the text about a 20% discount, and he held for manager approval that never came. Had great help from a floor person, but the cashier was just epically incapable. Ended up making the order online (with the discount) while I was waiting and walked out. A great sale on the floor ruined by the point of sale staff.
- SMStephanie McpheeNov 14, 20255.0We bought a new tv tonight. Our sales associate Gee was very helpful, informative and knew what he was talking about! Made our experience exceptional. Thanks Gee!
- NTNahian TasnimNov 11, 20251.0The guy named Ian is a very cocky and misogynistic. His attitude towards me and him talking to my boyfriend about the product whereas it's clearly me who's buying and his snarky comments stressed me out. I myself work in retail and generally give benefit of the doubt to employees but this was not right.
Frequently Asked Questions About Best Buy
What products and services does Best Buy St. Catharines offer?
Best Buy St. Catharines offers a wide range of electronics including computers, accessories, mobile devices, TVs, home theatre systems, video games, and more. They also have in-house Geek Squad Agents for repair and tech support services.
What are the store hours for Best Buy at 420 Vansickle Rd. Unit L1?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, Sundays from 11:00 AM to 6:00 PM, with some variations on holidays. Check the website for specific holiday hours.
Does this Best Buy location offer pickup and delivery options?
Yes, this store provides in-store pickup, curbside pickup, and delivery services.
What payment methods are accepted at Best Buy St. Catharines?
They accept American Express, Android Pay, Apple Pay, cash, financing, MasterCard, and Visa.
Is Best Buy St. Catharines accessible for customers with disabilities?
Yes, the store has wheelchair-accessible entrances and parking, though it does not have a wheelchair-accessible elevator.
Can customers get their electronics repaired at Best Buy St. Catharines?
Yes, the store offers service and repair for electronics and computers through its Geek Squad Agents.
How can I find Best Buy St. Catharines?
The store is located at 420 Vansickle Rd. Unit L1 in St. Catharines, Ontario, within the FirstPro Garden complex.
What nearby stores or services can I visit before or after shopping at Best Buy St. Catharines?
Nearby you can visit LCBO for beverages, Dollar Tree for discount items and crafts, or GameStop for video games shopping. These provide convenient options to complement your visit to Best Buy.
Are there any nearby dining options close to Best Buy St. Catharines?
Yes, Swiss Chalet Rotisserie & Grill and McDonald's are located nearby, offering convenient dining choices before or after your shopping trip.
Is there a nearby gym where I can exercise near Best Buy St. Catharines?
Yes, Gravity Climbing Gym is a nearby fitness option offering rock climbing and gym facilities close to the store.