Best Buy Express

4.5
825 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
300 Borough Dr Unit 77, Scarborough, ON
M1P 4P5, Canada

Hours

Reviews

4.5
825 reviews
5 stars
651
4 stars
66
3 stars
21
2 stars
18
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Sunaina, Haneen, and Yasar, highlighting their ability to provide clear explanations and great deals.

Positive Experiences

Numerous reviews reflected positive shopping experiences, with customers expressing satisfaction with their purchases and the overall service received.

Staff Training Issues

Some customers reported negative experiences due to unprofessional behavior from certain staff members, indicating a need for better training and management oversight.

Product Knowledge

Several reviews noted the staff's strong product knowledge, which helped customers make informed decisions about their purchases.

Inconsistent Service

While many customers had great experiences, there were also complaints about long wait times and unresponsive staff, suggesting inconsistency in service quality.
  • MK
    Mustafa Ayub Khawaja
    3 days ago
    5.0
    Raj helped me make a smartwatch purchase. He was knowledgeable, quick on the system, and overall made the whole process seamless and fun.
  • GS
    Gurtejpreet Singh
    3 days ago
    5.0
    I had an amazing experience with Sunaina, a Best Buy associate who helped me with my purchase of an iPhone 17 Pro Max and AirPods. She offered me a great deal and guided me through everything with clear explanations and a very friendly attitude. Sunaina made the whole process easy and stress-free with her professionalism and patience. I truly appreciate her support and the excellent service she provided. Thank you, Sunaina, for going above and beyond! Highly recommended.
  • RP
    Roshani Poudel
    Nov 16, 2025
    5.0
    “I recently purchased a phone at Best Buy, and the service was excellent. Sunaina assisted me and was incredibly knowledgeable, patient, and friendly. She made sure I found exactly what I needed. Very satisfied with both the phone and the customer service.
  • CL
    Ching Yi Joyce Leung
    Nov 13, 2025
    5.0
    Nishat and Shakir both provided the top notch customer service and I’m happy with the new mobile and internet deal. Thanks so much for the time too!
  • RN
    Raunak Neupane
    Nov 7, 2025
    5.0
    Recently got an iPhone 17 Pro. Sunaina was really helpful with explaining the plan and the entire process was smooth. She also helped me with transfering data from my old phone. Overall, a great experience!

Frequently Asked Questions About Best Buy Express

What are the operating hours of Best Buy Express in Scarborough?

Best Buy Express in Scarborough is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Where is Best Buy Express located in Scarborough?

Best Buy Express is located at 300 Borough Dr Unit 77, Scarborough Town Centre, Entrance 5, Scarborough, ON, M1P 4P5, Canada.