Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
556 reviews
5 stars
220
4 stars
141
3 stars
89
2 stars
40
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is highly inconsistent; while some employees received praise for their helpfulness and knowledge, others were criticized for being unresponsive or rude.
Staff Knowledge
Many customers noted that while some staff members were knowledgeable and helpful, others lacked basic product knowledge and customer service skills.
Store Hours
Numerous reviews expressed dissatisfaction with the store's early closing hours, indicating that it limits accessibility for customers.
Product Availability
Customers reported issues with product availability and selection, with some expressing frustration over limited stock and the inability to order specific items.
Repair Services
Several reviews highlighted negative experiences with repair services, particularly with Geek Squad, citing poor communication and unresolved issues.
- CLCrystal Lee3 days ago4.0Both times was greeted quickly and the staff was very polite and helped us with what we were looking for. Shout outs to Diego and Tim…..
- JDJoe Duch4 days ago5.0We had a fantastic experience at the Best Buy in Sault Ste. Marie, Ontario. Our salesperson Timothy (T-6348) was extremely patient and guided us through purchasing a new monitor, computer, wireless keyboard, and all the cables we needed. He was very knowledgeable about every product, which made our shopping experience relaxed and easy. The checkout staff and store manager were also professional, courteous, and very helpful. It’s clear that customer service is a priority at this location. We highly recommend shopping here! Sincerely, Mark Rowlinson & Joe DuCharme
- RDRandal DNov 8, 20252.0Does anyone work here? Ghost town trying to get help
- KAKyra AthertonAug 19, 20255.0Linda was beyond exceptional!!! Her customer service was above and beyond and she had an answer to all of our niche questions. Friendliest staff member I've met by far- I'm coming back just for Linda 😊
- MMMarija MartineauJul 28, 20251.0Waited and searched for help for 20 minutes. No one to be found. Just ended up leaving.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Sault Ste. Marie?
Best Buy offers computers and accessories, mobile devices, TVs and home theatre systems, video games, and many other electronics and appliances.
Does Best Buy in Sault Ste. Marie offer pickup and delivery services?
Yes, they provide in-store pickup, curbside pickup, and delivery options.
What are the regular operating hours for Best Buy in Sault Ste. Marie?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Are there any special holiday hours I should be aware of when shopping at Best Buy?
Yes, Best Buy has special holiday hours on various dates, including extended hours up to 9:00 PM on some days and closures on Christmas Day, Boxing Day, and New Year's Day.
What payment options does Best Buy accept at this location?
Best Buy accepts American Express, Android Pay, Apple Pay, cash, financing options, Mastercard, and Visa.
Does Best Buy provide tech support or repair services?
Yes, Best Buy offers in-house Geek Squad services for repairs, technology issues, device protection, and memberships for home or business tech support.
Is Best Buy in Sault Ste. Marie accessible for customers using wheelchairs?
Yes, the store has wheelchair-accessible entrances and parking, but it does not have a wheelchair-accessible elevator.
Can I shop online and pick up my order at Best Buy in Sault Ste. Marie?
Yes, customers can reserve products online and pick them up in-store.
What nearby stores can I visit for clothing while shopping at Best Buy?
You can visit nearby clothing stores such as Mark's, Moores, Warehouse One, Penningtons, and Reitmans for men's and women's fashion accessories and shoes.
Are there restaurants near Best Buy in Sault Ste. Marie where I can dine before or after shopping?
Yes, several nearby restaurants include Fratelli's Kitchen (Italian), Chuck's Roadhouse (steakhouse), Giovanni's Restaurant (Italian), Boston Pizza, and Popeyes Supplements (health food).
What options are available near Best Buy for mobile and telecommunications services?
Nearby telecommunications companies include Rogers and Fido, offering appliance repair, internet, television, and mobile services.