Best Buy Express

4.4
335 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
9350 Yonge St Unit B018D, Richmond Hill, ON
L4C 5G2, Canada

Hours

Reviews

4.4
335 reviews
5 stars
256
4 stars
26
3 stars
8
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and friendly demeanor, particularly highlighting individuals like Mansour, Alireza, and Aman.

Product Knowledge

Staff members were frequently noted for their expertise and ability to explain options clearly, helping customers make informed decisions.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including poor service and unprofessional behavior from certain staff members.

Store Hours

A few customers expressed dissatisfaction with the store's closing hours, indicating that staff should be available until the mall closes.

Overall Satisfaction

Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the service and products offered at this location.
  • SS
    Sibel Soleymani
    2 days ago
    5.0
    Mansour is the guy! Any mobile plan or home services like internet, tv, home phone you need, one stop shopping. I am so satisfied with his help
  • BN
    Bahareh Nehzati
    3 days ago
    5.0
    Khushi is the great sales representative in this store
  • FJ
    Fiona JIN
    4 days ago
    5.0
    We transferred 13 mobile lines and had an amazing experience with Khushi at Best Buy. She was incredibly patient and thorough, walking us through all the plan options and helping us find the one that best fit our needs. She set up our accounts, completed all the transfers, and worked with us all the way until 10 PM to make sure everything was perfect. Truly exceptional service — thank you, Khushi!
  • BK
    Brar Navdeep Kaur
    Oct 27, 2025
    5.0
    I Bought 17 Air .Great Service provided by Mansour Mansouri. Really Appreciated. Friendly nature. Thank you so much sir had a good experience .
  • ZA
    Zohreh Alibabaei
    Oct 26, 2025
    5.0
    I recently changed my mobile plan and have been extremely pleased with the quality of service, especially the professional assistance provided by Mansour.

Frequently Asked Questions About Best Buy Express

What types of products and services does Best Buy Express offer?

Best Buy Express offers a range of electronics including the latest tech products, complemented by telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located in Richmond Hill?

It is located at 9350 Yonge St Unit B018D, inside Hillcrest Mall, Entrance #4, Richmond Hill, ON, L4C 5G2, Canada.