Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
2,404 reviews
5 stars
910
4 stars
590
3 stars
365
2 stars
102
1 star
437
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; some employees are praised for their helpfulness and knowledge, while others are criticized for being rude or unhelpful.
Customer Service Issues
Many customers reported long wait times for assistance and poor communication regarding product availability and returns.
Product Availability
Customers expressed frustration over inconsistent stock levels and issues with online order fulfillment.
Positive Experiences
Several reviews highlighted exceptional service from specific employees, leading to positive shopping experiences.
Store Management
There are complaints about poor management and organization within the store, affecting overall customer satisfaction.
- TSTyna Silver2 days ago3.0I have always been satisfied with this store but I am also very frustrated that there is no way to call the store directly just to correct my home address that they gave incorrectly to the delivery service !!
- RDRay D3 days ago5.0Purchase a 75" mini led TV at the Richmond Hill location. The sales person Johnathan was very attentive and took his time to find the TV since they only showed 2 in stock. Thanks Johnathan, I will return.
- AGAnand GokaniNov 16, 20255.0We were here to buy TV and a Electric range, we were lucky the store was less crowded and was approached by this girl Zoey who was very patient answered all our questions, we were so glad by the service, we ended up buying both the devices, the store is running some great Black Friday deals, please check it out, Also a shout out to the Manager Jocelyn for the additional assistance.
- PUPriyanka UNov 12, 20255.05 stars for the Sony rep Abi! He took the time to help me find the right TV for me. I wasn’t sure what I was looking for in a TV but Abi helped clearly explain different budgets and what the pros and cons of each one would be. Really happy with my selection and the service I received from Abi.
- HWHailin WuNov 8, 20251.0I used to be bestbuy fan in the past before pandic. We bought iPhone here yesterday and I found a lot changes: staff, categories (i.e. no camera lens)etc. But I don't like the current one not only because I don't see what I am looking for, but alsoI have some difficulty to understand their English.
Frequently Asked Questions About Best Buy
What are the pickup and delivery options available at Best Buy Richmond Hill?
Best Buy Richmond Hill offers in-store pickup, curbside pickup, and delivery services for customer convenience.
Where is Best Buy located in Richmond Hill?
Best Buy is located at 225 High Tech Rd., Unit 3, in the Bayview Glen area of Richmond Hill, Ontario, Canada, postal code L4B0A6.
What are the regular store hours for Best Buy in Richmond Hill?
Best Buy Richmond Hill is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Best Buy Richmond Hill offer any price guarantees or special deals?
Yes, Best Buy Canada offers a Low Price Guarantee and features great deals in their online flyer.
What payment methods are accepted at Best Buy Richmond Hill?
They accept American Express, Android Pay, Apple Pay, cash, financing options, Mastercard, and Visa.
Are there Geek Squad services available at this Best Buy location?
Yes, in-house Geek Squad Agents provide technology repair, protection, and membership perks at this location.
Is Best Buy Richmond Hill wheelchair accessible?
Best Buy Richmond Hill has wheelchair accessible entrances and parking but does not have a wheelchair accessible elevator.
What nearby stores can I visit alongside Best Buy in Richmond Hill?
Nearby stores include PetSmart for pet supplies, Canadian Tire for convenience shopping, and Bed Bath & Beyond for home furnishings.
Where can I grab a quick meal when visiting Best Buy Richmond Hill?
McDonald's Canada, a fast food and burger restaurant, is located nearby for a convenient meal before or after your visit.
Are there other electronic or appliance stores near Best Buy Richmond Hill?
Yes, nearby options include Walmart Supercentre with a pharmacy and photo center, The Brick furniture and appliance store, and Ashley HomeStore for furniture and mattresses.