Best Buy Mobile

4.2
120 reviews

About

Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual ServicesBest Buy

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy Mobile
645 Landsdowne St. W, Unit 136B, Peterborough, ON
K9J7Y5, Canada

Hours

Reviews

4.2
120 reviews
5 stars
74
4 stars
21
3 stars
14
2 stars
2
1 star
9
  • SO
    Shannon OConnell
    Jan 5, 2026
    5.0
    My husband and I have had Jasmin help us twice now. She has amazing customer service and hooks us up with the best deals in a timely manner. Jasmin even recognizes us when we come into the store- making us feel comfortable and welcome. I would and have recommended Jasmin and this location to others.
  • SS
    Sandy Sayles
    Jan 4, 2026
    5.0
    Josiah was the best sales assistant, friendly, knowledgeable, courteous, we are seniors who are NOT tech savvy, he was patient and guided us thru every step of purchase, setup, and answered all our questions no matter how tedious, thank you Josiah , we highly recommend this store.
  • EH
    Emma Hutchinson
    Dec 28, 2025
    5.0
    I always seek out Josiah when purchasing or changing phones. He is so friendly and kind and truly makes the process user friendly and way less stressful!! Thanks Josiah!!
  • RM
    Ronak Makwana
    Nov 24, 2025
    1.0
    I understand that Black Friday is one of the busiest days of the year, and I was fully prepared for that. I waited more than 30 minutes in line to claim my gift card—something I was clearly told at the store where I purchased my phone could be done at any Best Buy location. But after all that waiting, the associate at this store told me I should “go to the store you bought it from” instead, simply because they were busy. When I explained I couldn’t make it back to that location and that this was the closest store to me, I was told, “It’s just down the road, you can go, right? I would recommend you go there.” Being busy doesn’t justify turning customers away or giving dismissive responses—especially when I was following instructions given by another Best Buy store. This experience was incredibly frustrating and unprofessional. If Best Buy says gift cards can be claimed at any location, then customers should be helped accordingly, not redirected for the store’s convenience.
  • RM
    RODNEY MAROIS
    Sep 2, 2025
    1.0
    Phone reception is bad on there side can’t hear them. Correctly

Frequently Asked Questions About Best Buy Mobile

What are the store hours for Best Buy Mobile in Peterborough?

Best Buy Mobile is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Does Best Buy Mobile offer in-store pickup for orders?

Yes, Best Buy Mobile offers in-store pickup services for customers.