Best Buy Express

4.4
132 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
1 Pine Dr, Parry Sound, ON
P2A 3C3, Canada

Hours

Reviews

4.4
132 reviews
5 stars
93
4 stars
17
3 stars
8
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, often going above and beyond to assist.

Store Environment

Some reviews highlighted issues with the store's security practices and early closing times, leading to customer discomfort.

Product Knowledge

Staff were frequently noted for their expertise and ability to provide valuable advice on products and services.

Mixed Experiences

While many had positive interactions, there were also complaints about inconsistent service quality and some staff being unhelpful.
  • KS
    Kristine Ann Stewart
    Dec 29, 2025
    5.0
    After a little glitch on my account I had to call Bell directly to be served which after my frustration I was grateful to know they were looking after our security. I then wanted to continue with my purchase of a new iPhone. I had spoken to Tim before but didn’t see him but Tauno asked me if I needed help. I can be a difficult customer at times but he was very patient and courteous, then Tim came over and helped as well in between customers. The coworker respect that I witnessed was moving, because when Tauno realized I had talked to Tim before he asked if he wanted to takeover. Tim to save disruption I’m sure said no it’s ok. They both gave in my opinion excellent customer service, if only there was more of this around. Thank you for saving the day because I was going to leave the store and go home when the process started with another associate which as mentioned above was only doing his job as well, I just didn’t like it. 😁
  • KI
    Karen Ibbitson
    Dec 5, 2025
    5.0
    Tim went above and beyond to resolve my issues with Bell. I would highly recommend this store for any of your bell/electronic needs. All the employees are extremely kind and easy to deal with, especially Tim!
  • TM
    Terhi Millard
    Nov 21, 2025
    5.0
    Very helpful and friendly staff. My phone locked up, so I went in to see if someone could help me. They sure did and free of charge!
  • VB
    Valerie Burns
    Nov 21, 2025
    5.0
    The gentlemen that assisted me went above and beyond to help me thru a very irritating situation with Bell
  • JB
    Jay Brownley
    Nov 5, 2025
    5.0
    Very helpful staff!

Frequently Asked Questions About Best Buy Express

What are the regular business hours of Best Buy Express in Parry Sound?

Best Buy Express in Parry Sound is open from 10:00 AM to 6:00 PM Monday through Saturday, and from 11:00 AM to 5:00 PM on Sundays.

Where is Best Buy Express located in Parry Sound?

Best Buy Express is located at 1 Pine Dr, inside the Parry Sound Supercentre, Parry Sound, ON, P2A 3C3, Canada.