Business Details
About
Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.
Location
Hours
Reviews
3.9
379 reviews
5 stars
205
4 stars
55
3 stars
37
2 stars
26
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude and unprofessional.
Staff Attitude
Several reviews highlighted instances of staff being dismissive or unhelpful, leading to uncomfortable shopping experiences for customers.
Product Availability
Customers appreciated the availability of products but expressed frustration with pricing and the return policy.
Positive Experiences
Despite negative feedback, many customers shared positive experiences with specific employees who provided excellent service.
- MMMitchell MacDonald4 days ago1.0Undoubtedly, the rudest staff in the Rideau Centre. If you’re looking for someone to even greet you with a simple hello when you walk in, don’t hold your breath – the staff are much too self-absorbed in their own personal conversations. Won’t be back!
- PKPrachi Khandagale6 days ago5.0This review is for Amine, he is an asset to Best buy express, Rideau mall. He suggested the best deal for Bell, he never pushed and throughout the process he was professional and helpful. On top of this he offered us bottled water as we were thirsty. We were so happy and impressed with this, that one of my friend took the same plan from Amine. So if you are visiting please look for Amine. Good job Amine!
- EKekta karkiJan 4, 20265.0I had a great experience at Best Buy. Thanks to Saim, for being so welcoming, patient and knowledgeable. He took the time to explain all the options and made sure we were comfortable with our decision. Outstanding customer service. Very happy with the service on Jan 2, 2026.
- KMKirst MDec 8, 20251.0Wow! I couldn't fart without mister sir zero-ing on me trying to be subtle. I understand that's part of the job description but all I wanted was to look at the new merchandise, it had been a while since I was in a store. This man stared at me, followed me, glared ate me,, I had NO intention to steal! Just a white girl shopping for ideas. Ive never felt more uncom
- GRG-É RenaudDec 1, 20251.0Terrible service à la clientèle - Je devais effectuer le retour d'un achat et, pendant que j'attendais pour la prochaine caisse de disponible, un employé m'a abordé en m'indiquant qu'ils seraient dans l'impossibilité de m'aider avec mon retour étant donné que c'était la période des soldes du vendredi fou. Il n'y avait aucune affiche ou indication de l'existence d'une telle politique tant au moment de l'achat que lors de ma visite en magasin. J'ai souligné a quel point cela était du terrible service à la clientèle considérant que je m'étais déplacé pour cette fin et qu'il n'y avait personne d'autre qui attentait pour la caisse, mais on m'a invité a repasser dans quelques jours.
Frequently Asked Questions About Best Buy Express
What products and services does Best Buy Express offer?
Best Buy Express offers the latest tech products from Best Buy along with telecommunications services from Bell, Virgin Plus, and Lucky Mobile.
Where is Best Buy Express located in Ottawa?
Best Buy Express is located at 50 Rideau St Unit 137, Rideau Centre, Entrance 3, Ottawa, ON, postal code K1N 9J7.
What are the opening hours of Best Buy Express?
Best Buy Express is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
How can I contact Best Buy Express by phone?
You can contact Best Buy Express by calling +1 613-563-7310.
Which categories does Best Buy Express belong to?
Best Buy Express is categorized as an Electronics Store, Cell Phone Store, Telecommunications Equipment Supplier, Computer Store, and Home Theater Store.
Is there a website where I can find more information about Best Buy Express Ottawa?
Yes, you can visit their website at https://stores.bestbuy.ca/en-ca/on/ottawa/50-rideau-st-unit-137 for more details.
What nearby places can I visit around Best Buy Express in Rideau Centre?
Nearby, you can visit the CF Rideau Centre shopping center, Real Fruit Bubble Tea for refreshments, and Purdys Chocolatier for chocolates.
Are there any nearby stores where I can shop for women's clothing near Best Buy Express?
Yes, nearby you can find multiple women's clothing stores such as Aerie, Dynamite, and Athleta for a variety of apparel options.
Can I find fitness facilities near Best Buy Express?
Yes, GoodLife Fitness, a gym and sports facility, is located nearby for your fitness and recreational needs.
Where can I get shoe shopping done near Best Buy Express?
Nearby shoe stores include Town Shoes, Saucony, Vans, and Browns Shoes, offering a wide selection for different tastes and needs.